Where can I verify Merula's Companies House registration?

Companies House lists Merula Ltd under company number 3243995. Open the official record using the Companies House link on this page.

Is Merula in the BroadbandSwitch postcode comparison tool?

No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.

What does verification status mean on this profile?

This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.

Does this directory flag Merula as Ofcom-registered?

Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.

Does this directory record One Touch Switch for Merula?

Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).

What is the BroadbandSwitch verification score?

It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

Altnet Verified ISPA member

Merula

Legally trading as Merula Ltd

Merula is a Cambridgeshire-based ISP delivering technically-focused broadband to home and business customers.

Not yet verified on Trustpilot We add a score once we have confirmed a live Trustpilot profile and a rating on file.

Compare broadband deals by postcode Visit Merula →

About Merula

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Merula is a Cambridgeshire-based ISP delivering technically-focused broadband to home and business customers.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Merula is a well-regarded Cambridgeshire-based independent UK alternative network and business ISP delivering FTTC, full-fibre (FTTP), Ethernet leased lines, hosted VoIP telephony and managed services to technically-focused consumer and business customers across the UK, trading since 1996 with a reputation for responsive engineering support, IPv6-ready networking and solid technical delivery. Registered as Merula Limited (Companies House 03243995, incorporated 30 August 1996) at Elwes House, 19 Church Walk, Peterborough PE1 2TP and led by directors Simon Peter Cornwell, Steffan John Dancy and Stephen Ainsley Watkins with parent Rydal Communications Ltd, the company is classified under SIC 61900 (Other telecommunications activities). Merula is an ISPA (Internet Service Providers' Association) member and subscribes to both CISAS and Communications Ombudsman Alternative Dispute Resolution schemes for customer complaints. The operator targets discerning users and SMEs seeking IPv6 support, static IPs, custom DNS, clear technical documentation and UK-based engineering support rather than mass-market consumer pricing. Ofcom-registered under the General Conditions of Entitlement. Contact 01480 222940 or info@merula.net, with primary website merula.net.

Key details

ISPA member Listed member View ISPA members directory →

ADR schemeCISAS / Communications Ombudsman

Parent companyRydal Communications Ltd

Legal name Merula Ltd Companies House 3243995 →

Directors

Simon Peter Cornwell, Steffan John Dancy, Stephen Ainsley Watkins

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.merula.net to check availability directly.

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

FTTC Fibre to the street cabinet, copper to your home. Widely available.
FTTP Full fibre to your door. Fastest and most reliable.

Coverage

Merula is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Merula sits within the UK consumer protection framework.

Regulator: Ofcom. Sets the General Conditions that Merula must follow.
Complaints: CISAS / Communications Ombudsman.
Switching: Complies with One Touch Switch. Your new provider handles the switch.
Security: Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for Merula. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Merula's Companies House registration?: Companies House lists Merula Ltd under company number 3243995. Open the official record using the Companies House link on this page.
What coverage note is on file for Merula?: Our dataset records: UK
Is Merula in the BroadbandSwitch postcode comparison tool?: No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?: This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Merula as Ofcom-registered?: Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Merula?: CISAS / Communications Ombudsman.
Does this directory record One Touch Switch for Merula?: Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?: It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?: The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?: A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?: No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?: All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?: BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?: The full guide is on this site at https://broadbandswitch.uk/style-guide/

Compare live broadband at your postcode

Independent comparison checks availability and pricing at your address across multiple providers. Enter your postcode to compare deals. BroadbandSwitch earns commission when you order via our comparison; this does not change the price you pay.

For Merula

BroadbandSwitch.uk offers every verified UK broadband provider a free deals section on their directory record in exchange for a permanent backlink, with editorial standards aligned to Ofcom General Condition C1 and the CAP code.

As of April 2026, this directory holds hundreds of live provider records with a monthly refresh cycle.
Showcase is free, with our directory confidence score and monthly snapshot updates shown on the profile.
We ask for one fair exchange: a permanent dofollow (or policy-compliant) backlink to this record from your own site.

Showcase your latest deals to UK consumers, free of charge. Submit your current offers and we can publish them here on your verified BroadbandSwitch.uk record. In exchange we ask for one thing: a permanent backlink to this record from your own site. Full details are in the Style Guide.

We publish a directory confidence style score in our verification panel and refresh monthly. Deals must match Ofcom and CAP rules on clear pounds-and-pence pricing and speed claims, including Ofcom General Condition C1 (in force 17 January 2025) on in-contract price rises, and the CAP code on speed claims in force 23 May 2018. Read the compliance box in our Style Guide.

Permanent backlink: One stable link from your public website to this record while your deals are published.
Deals section: A free area on this profile where our editors can list up to four current, compliant offers you supply by email.
Monthly snapshot: We refresh directory fields on a published schedule so consumers see a timely picture of the market.

Deals that meet our published rules
We can publish	We will not publish
Prices and fees in pounds and pence that match your public offer page, with total contract cost where applicable.	Deals that do not match the live offer on your site, or vague percentage-only in-contract price rises (see Ofcom C1).
CAP-style average peak-time download speeds, stated as average, not "up to" in isolation for numeric claims.	Misleading "available everywhere" claims, or "up to" without a defensible average figure for numeric claims.

Submit your deals

Hi BroadbandSwitch editorial team,

Submission for: Merula
Directory record: https://broadbandswitch.uk/provider/merula/
Companies House number: 3243995

Please publish the following deal on our record.  We confirm we have read the Provider Style Guide and the deal complies with Ofcom General Condition C1 (in force 17 January 2025) and the CAP code on speed claims.

----- DEAL -----

Deal headline:
Package name:
Download speed (Mbps, average peak-time):
Upload speed (Mbps):
Headline price (GBP/month):
Contract length (months):
Setup or activation fee (GBP):
Equipment fee (GBP or included):
Mid-contract price rises (GBP amount and date, or 'none'):
Total cost over contract (GBP):
Key features (3 to 5 bullets):
 - 
 - 
 - 
Promo code:
Offer end date:
Direct deal URL:
Terms link:
Submitter (name, role, email):
Effective from (date):

----- BACKLINK CONFIRMATION -----

Backlink page on our site:
Anchor text we will use:
Link type (dofollow / nofollow / sponsored):

Many thanks,
Merula team

Style Guide Editorial standards Ofcom compliance (anchor)

What is the deals section on BroadbandSwitch.uk?

The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.

How does a UK broadband provider list deals on BroadbandSwitch.uk?

A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.

Is there a charge for the deals section?

No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.

What rules govern the deals content?

All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).

What happens if the backlink is removed?

BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.

Where can I read the full Provider Style Guide?

The full guide is on this site at https://broadbandswitch.uk/style-guide/