Business ISP Verified

Lily Comms

Lily Comms is a UK broadband provider delivering full fibre broadband to businesses across the UK.

★★★★★ 4.9 / 5
1977 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About Lily Comms

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Lily Comms is a UK broadband provider delivering full fibre broadband to businesses across the UK.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Lily is a multi-award-winning UK business communications and IT solutions provider based in Leeds, specialising in digital transformation for small and medium enterprises across the country. The company offers hosted VoIP phone systems, unified communications, calls and lines, SIP trunking, business broadband, leased lines, cloud connectivity, managed IT services (Lily Shield), Microsoft Teams deployment, business mobiles, cyber security including Cyber Essentials and dark web monitoring, and business energy procurement. Lily is an eight-time Ericsson-LG Global Partner of the Year and has been a long-standing Pragma partner, combining vendor expertise with tailored SME propositions. Founded in Bradford in 2009 as an outsourced communications company (Companies House number 07020016) and now headquartered at Global Avenue in Leeds, the business was ranked #1 Best Telecoms Company to Work For 2022 in the Best Companies Awards. Lily holds 5-star Trustpilot status from 1,930+ reviews and reports that 86% of customers lower their costs after moving to the provider.

Key details

Year founded2007
Parent companyIndependent
Legal name Lily Communications Ltd Companies House 7020016 →

Directors

Ralph Gilbert, Christopher David Goodman, Christopher James Morrisey

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.lilycomms.co.uk to check availability directly.

What stands out

  • Full fibre network
  • Business-grade service

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • Ethernet Dedicated leased line. Primarily for business.
  • VoIP

Coverage

National

Lily Comms is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Lily Comms sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Lily Comms must follow.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Lily Comms. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Lily Comms's Companies House registration?
Companies House lists Lily Communications Ltd under company number 7020016. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Lily Comms?
Our directory captured Trustpilot as 4.9 out of 5 with 1977 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Lily Comms?
Our dataset records: National
Is Lily Comms in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Lily Comms as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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