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Freedomsat, satellite broadband from Bentley Telecom of Hayling Island

Freedomsat

Satellite broadband from Bentley Telecom on Hayling Island, for homes and businesses in places other connections cannot reach.

Founded2010
Based inHayling Island
NetworkPartner satellite networks
Trustpilot4.8 · 251 reviews
Who they are

About Freedomsat

Hayling Island is home to Bentley Telecom Ltd, incorporated in 2000, the company behind Freedomsat. Freedomsat says it partners with global satellite operators and uses Ka, Ku and C band technology, different radio frequency bands for sending broadband to a dish at your property.

It describes its coverage as near global, with complete coverage of Europe for home and business users, and says it can connect places where others cannot. In the UK it says it also offers 4G and fibre broadband alongside satellite, and the service is also sold through resellers. It suits remote homes and sites where a fixed line is slow or missing. Ask what dish, installation and contract terms apply before you sign up.

Checked 2 November 2026 against Companies House, freedomsat.com and Trustpilot
Customer ratings

What Freedomsat customers say

Trustpilot's score on the day we read it, next to the averages across this directory.

4.8 / 5
4.8(251) out of 5 on Trustpilot
+0.1 since 4 May 2026

Read from Trustpilot on 2 November 2026. Averages are across providers in this directory with a Trustpilot profile. See Freedomsat on Trustpilot

The record

Freedomsat at a glance

Type
Satellite provider, for homes and businesses
Status
Active
Technology
Satellite, 4G and 5G
Network
Partner satellite networks
Where it sells
UK and Europe
Headquarters
Hayling Island
Ownership
Independent
Company
BENTLEY TELECOM LIMITED, 04080726, active, incorporated 29 September 2000
Complaints scheme
CISAS / Communications Ombudsman
One Touch Switch
Yes (Ofcom-mandated compliance)

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Questions

Freedomsat questions

Who owns Freedomsat?

Freedomsat is independently owned and has been trading since 2010.

What network does Freedomsat use?

Freedomsat sells broadband over partner satellite networks. Which one reaches your home depends on your address, and our postcode check shows what you can get.

Where is Freedomsat available?

Freedomsat sells broadband in UK and Europe. Coverage changes street by street, so check your postcode for the deals available at your address.

What is Freedomsat's Trustpilot score?

Freedomsat scored 4.8 out of 5 on Trustpilot from 251 reviews when we read it on 2 November 2026. Scores change daily, so the live figure may differ slightly.

Can I switch to Freedomsat without calling my current provider?

Yes. Freedomsat takes part in One Touch Switch, so it arranges the move and your old service stops when the new one starts.

How do I complain about Freedomsat?

Complain to Freedomsat first. If it is not sorted within eight weeks, or you get a deadlock letter, you can take it free to the independent complaints scheme Freedomsat belongs to, CISAS or the Communications Ombudsman. Your bill or contract says which.

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