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Guest Wi-Fi specialist run by MultiNet Services of Heston, building venue networks with login data tools and wireless links to lodges.
About Freedom Hotspot
Guest Wi-Fi for venues is the main business of Freedom Hotspot, a trading name of MultiNet Services Limited, which was incorporated in August 1996 and is registered in Heston, Middlesex. It designs and installs Wi-Fi for hospitality, shops, restaurants and bars, tourist attractions, holiday parks, care settings, offices and public spaces. A cloud platform handles guest logins, visitor analytics, review capture and marketing to guests.
For spread-out sites, it says it can extend networks to lodges and cottages with point to multipoint wireless, a radio link from one central point to many buildings, without laying cables. Its site also mentions the Gigabit Voucher Scheme and a full fibre affordability checker for businesses. It sells to organisations, not households.
Checked 2 November 2026 against Companies House and freedomhotspot.comWhat Freedom Hotspot customers say
We could not find a Trustpilot profile that belongs to Freedom Hotspot. We only show a score when the profile points at the provider's own website.
Freedom Hotspot at a glance
- Type
- Business ISP, for businesses
- Status
- Active
- Technology
- Fixed wireless
- Network
- Its own Wi-Fi and point to multipoint wireless links
- Where it sells
- UK-wide
- Headquarters
- Heston
- Ownership
- Independent
- Company
- MULTINET SERVICES LIMITED, 03241812, active, incorporated 23 August 1996
- Complaints scheme
- Communications Ombudsman
- One Touch Switch
- N/A (B2B-only, OTS applies to residential switching)
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Freedom Hotspot questions
Who owns Freedom Hotspot?
Freedom Hotspot is independently owned and has been trading since 2010.
What network does Freedom Hotspot use?
Freedom Hotspot sells broadband over its own Wi-Fi and point to multipoint wireless links. Which one reaches your home depends on your address, and our postcode check shows what you can get.
Where is Freedom Hotspot available?
Freedom Hotspot sells broadband across the UK. Coverage changes street by street, so check your postcode for the deals available at your address.
How do I complain about Freedom Hotspot?
Complain to Freedom Hotspot first. If it is not sorted within eight weeks, or you get a deadlock letter, you can take it free to the Communications Ombudsman, the independent complaints scheme Freedom Hotspot belongs to.
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