WISP Verified

Freedom Hotspot

Freedom Hotspot (est. 2010) is a UK fixed wireless broadband specialist connecting rural and hard-to-reach communities.

Not yet verified on Trustpilot We add a score once we have confirmed a live Trustpilot profile and a rating on file.

About Freedom Hotspot

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Freedom Hotspot (est. 2010) is a UK fixed wireless broadband specialist connecting rural and hard-to-reach communities.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Freedom Hotspot is a specialist UK Fixed Wireless and public WiFi provider delivering business and community wireless broadband services, operating as a trading name of MultiNet Services Limited, a London-based technology services business trading from 2010. Registered as MultiNet Services Limited (Companies House 03241812, incorporated 23 August 1996) at 25 Somerset Waye, Heston, Middlesex TW8 9HF and led by directors Taranjit Rana and Balvinder Singh Rana, the company is classified under SIC 63110 (Data processing, hosting and related activities). Freedom Hotspot provides Fixed Wireless Access broadband and public WiFi solutions including hotspot networks for hotels, cafes, events and community venues, and targeted fixed-wireless services for rural and hard-to-reach premises that cannot easily access commercial fibre or FTTC services. The operator is a registered supplier for the Gigabit Broadband Voucher Scheme, enabling eligible rural properties to access subsidised funding towards connection, and subscribes to the Communications Ombudsman Alternative Dispute Resolution scheme for customer complaints. The operator is Ofcom-registered under the General Conditions of Entitlement. Contact is 020 8090 0019 or info@freedomhotspot.com, with primary website freedomhotspot.com.

Key details

Year founded2010
ADR schemeCommunications Ombudsman
Parent companyIndependent
Legal name MultiNet Services Limited (trading as Freedom Hotspot) Companies House 3241812 →

Directors

Taranjit Rana, Balvinder Singh Rana

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.freedomhotspot.com to check availability directly.

What stands out

  • Fastest 5G network in UK
  • BT Group parent
  • WiFi Controls and Plume Wi-Fi
  • Stay Fast guarantee
  • Home 5G products
  • Smart Hub router with Wi-Fi 6

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • Fixed wireless
  • Public WiFi

Coverage

UK

Freedom Hotspot is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Freedom Hotspot sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Freedom Hotspot must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Freedom Hotspot. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Freedom Hotspot's Companies House registration?
Companies House lists MultiNet Services Limited (trading as Freedom Hotspot) under company number 3241812. Open the official record using the Companies House link on this page.
What coverage note is on file for Freedom Hotspot?
Our dataset records: UK
Is Freedom Hotspot in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Freedom Hotspot as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Freedom Hotspot?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

Compare live broadband at your postcode

Independent comparison checks availability and pricing at your address across multiple providers. Enter your postcode to compare deals. BroadbandSwitch earns commission when you order via our comparison; this does not change the price you pay.