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Freshwave

Freshwave is a UK mobile neutral host operator specialising in 4G/5G small cells and indoor mobile coverage infrastructure for commercial buildings, transport and public venues.

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About Freshwave

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Freshwave is a UK mobile neutral host operator specialising in 4G/5G small cells and indoor mobile coverage infrastructure for commercial buildings, transport and public venues.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Freshwave is a specialist UK mobile and neutral-host digital infrastructure operator delivering in-building 4G and 5G mobile coverage, small-cell networks, DAS (Distributed Antenna Systems) and private networks to commercial buildings, transport hubs, shopping centres, sports stadiums, hospitals and enterprise campuses across the UK. Registered as Freshwave Services Limited (Companies House 05940742, incorporated 20 September 2006) at Level 1, 50 Cowcross Street, London EC1M 6AL and led by directors Thomas Lesley Bennett, Simon Leslie Elliot Frumkin, Mark Adam Jackson and Graham Payne, the company is classified under SIC 61900 (Other telecommunications activities) and is backed by infrastructure investors DigitalBridge and EQT. Freshwave operates as a mobile neutral host, delivering shared infrastructure that all four UK mobile network operators (EE, O2, Three, Vodafone) can use to provide indoor mobile coverage, addressing the widespread challenge of poor mobile reception inside modern commercial buildings. Freshwave is not a consumer ISP but a B2B/wholesale infrastructure provider. Trading as the wider Freshwave Group, the company serves some of the UK's largest commercial real-estate portfolios. Contact 020 7408 0100 or enquiries@freshwavegroup.com.

Key details

Year founded2014
Parent companyDigitalBridge / EQT
Legal name Freshwave Services Limited Companies House 5940742 →

Directors

Thomas Lesley Bennett, Simon Leslie Elliot Frumkin, Mark Adam Jackson, Graham Payne

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.freshwavegroup.com to check availability directly.

What stands out

  • Full fibre network
  • Business-grade service
  • Independent UK altnet

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • 5G infrastructure 5G wireless broadband. No engineer visit needed.

Coverage

National (mobile/neutral host)

Freshwave is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Freshwave sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Freshwave must follow.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for Freshwave. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Freshwave's Companies House registration?
Companies House lists Freshwave Services Limited under company number 5940742. Open the official record using the Companies House link on this page.
What coverage note is on file for Freshwave?
Our dataset records: National (mobile/neutral host)
Is Freshwave in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Freshwave as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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