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Focus Group

Focus Group is a major UK B2B telecoms and IT provider delivering broadband, leased lines, hosted voice and mobile services to businesses.

★★★★☆ 4.1 / 5
3003 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About Focus Group

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Focus Group is a major UK B2B telecoms and IT provider delivering broadband, leased lines, hosted voice and mobile services to businesses.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Focus Group is a top-20 UK B2B telecoms and IT managed services provider delivering full-fibre (FTTP) broadband, Ethernet leased lines, hosted VoIP, SIP trunking, business mobile, Microsoft 365, IT support, cyber security and cloud services to approximately 30,000 UK business customers. Registered as Focus Group Ltd (Companies House 15032080, incorporated 27 July 2023) at Hova House, 1 Hova Villas, Brighton & Hove BN3 3DH (holding entity for the wider group) with directors Janos Adam Bacso-Kormendi and Fanni Zsofia Mikulai, the company has been trading since 2003 and is backed by private equity investor HgCapital, which invested to accelerate M&A growth; Focus Group has acquired 20+ subsidiary telecoms, IT and managed services businesses over recent years including Boxx Communications (2023), Bearingtech and others. Focus Group has been recognised as a Sunday Times Fast Track 100 alumnus and has won multiple Channel Awards. The company subscribes to both CISAS and Communications Ombudsman Alternative Dispute Resolution schemes for customer complaints. Trustpilot 4.5 from 600+ reviews. Contact 0330 024 2000 or info@focusgroup.co.uk.

Key details

Year founded2003
ADR schemeCISAS / Communications Ombudsman
Parent companyHgCapital-backed
Legal name Focus Group LTD Companies House 15032080 →

Directors

Janos Adam Bacso-Kormendi, Fanni Zsofia Mikulai

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.focusgroup.co.uk to check availability directly.

What stands out

  • Full fibre (FTTP) gigabit broadband
  • Business-grade leased line and Ethernet services
  • Business-focused telecoms provider
  • Established, trusted UK provider

Recognition

  • Sunday Times Fast Track 100
  • Channel Awards

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • Leased line Dedicated symmetric connection for businesses.
  • Voice

Coverage

UK

Focus Group is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Focus Group sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Focus Group must follow.
Complaints
CISAS / Communications Ombudsman.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for Focus Group. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Focus Group's Companies House registration?
Companies House lists Focus Group LTD under company number 15032080. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Focus Group?
Our directory captured Trustpilot as 4.1 out of 5 with 3003 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Focus Group?
Our dataset records: UK
Is Focus Group in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Focus Group as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Focus Group?
CISAS / Communications Ombudsman.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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