Where can I verify Community Waves's Companies House registration?

Companies House lists Community Waves CIC under company number 14529318. Open the official record using the Companies House link on this page.

What coverage note is on file for Community Waves?

Our dataset records: County Durham

Is Community Waves in the BroadbandSwitch postcode comparison tool?

No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.

What does verification status mean on this profile?

This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.

Does this directory flag Community Waves as Ofcom-registered?

Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.

Does this directory record One Touch Switch for Community Waves?

Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).

What is the BroadbandSwitch verification score?

It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

WISP Partly verified

Community Waves

Legally trading as Community Waves CIC

Community Waves is an alternative network (altnet) operator delivering fixed wireless broadband to homes in County Durham.

Not yet verified on Trustpilot We add a score once we have confirmed a live Trustpilot profile and a rating on file.

Compare broadband deals by postcode Visit Community Waves →

About Community Waves

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Community Waves is an alternative network (altnet) operator delivering fixed wireless broadband to homes in County Durham.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Community Waves is a not-for-profit Community Interest Company (CIC) delivering affordable fixed-wireless broadband to residents, small businesses and community hubs across County Durham, with an emphasis on tackling digital exclusion in economically disadvantaged communities. Registered as Community Waves CIC (Companies House 14529318, incorporated 8 December 2022) at Greenbank, Stranton, Hartlepool TS24 7QT and led by directors Andrew James Ingram and Helen Ryder, the organisation is classified under SIC 61100 (Wired telecommunications activities) alongside SIC 85590 reflecting its combined broadband and community education focus. Community Waves is a verified UKWISPA member for 2025/26 in the Startup WISP category, is a registered supplier for the Gigabit Broadband Voucher Scheme and operates as a social enterprise reinvesting surpluses into expanding rural and estate coverage. The service has attracted strong customer sentiment (Trustpilot approximately 4.8 out of 5 from 50+ reviews as of April 2026) and is contactable on 0300 561 2580 or via info@communitywaves.org.uk. Community Waves is Ofcom-registered under the General Conditions of Entitlement.

Key details

Year founded2020

Parent companyCommunity Interest Company

Legal name Community Waves CIC Companies House 14529318 →

Directors

Andrew James Ingram, Helen Ryder

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.communitywaves.org.uk to check availability directly.

What stands out

Fixed wireless capability
Rural coverage specialist
Independent UK altnet

Recognition

Verified UKWISPA member 2025/26 (Startup WISP)

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

Fixed wireless

Coverage

County Durham

Community Waves is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Community Waves sits within the UK consumer protection framework.

Regulator: Ofcom. Sets the General Conditions that Community Waves must follow.
Switching: Complies with One Touch Switch. Your new provider handles the switch.

Questions and answers

Straight answers from our directory fields for Community Waves. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Community Waves's Companies House registration?: Companies House lists Community Waves CIC under company number 14529318. Open the official record using the Companies House link on this page.
What coverage note is on file for Community Waves?: Our dataset records: County Durham
Is Community Waves in the BroadbandSwitch postcode comparison tool?: No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?: This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Community Waves as Ofcom-registered?: Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Does this directory record One Touch Switch for Community Waves?: Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?: It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?: The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?: A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?: No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?: All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?: BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?: The full guide is on this site at https://broadbandswitch.uk/style-guide/

Compare live broadband at your postcode

Independent comparison checks availability and pricing at your address across multiple providers. Enter your postcode to compare deals. BroadbandSwitch earns commission when you order via our comparison; this does not change the price you pay.

For Community Waves

BroadbandSwitch.uk offers every verified UK broadband provider a free deals section on their directory record in exchange for a permanent backlink, with editorial standards aligned to Ofcom General Condition C1 and the CAP code.

As of April 2026, this directory holds hundreds of live provider records with a monthly refresh cycle.
Showcase is free, with our directory confidence score and monthly snapshot updates shown on the profile.
We ask for one fair exchange: a permanent dofollow (or policy-compliant) backlink to this record from your own site.

Showcase your latest deals to UK consumers, free of charge. Submit your current offers and we can publish them here on your verified BroadbandSwitch.uk record. In exchange we ask for one thing: a permanent backlink to this record from your own site. Full details are in the Style Guide.

We publish a directory confidence style score in our verification panel and refresh monthly. Deals must match Ofcom and CAP rules on clear pounds-and-pence pricing and speed claims, including Ofcom General Condition C1 (in force 17 January 2025) on in-contract price rises, and the CAP code on speed claims in force 23 May 2018. Read the compliance box in our Style Guide.

Permanent backlink: One stable link from your public website to this record while your deals are published.
Deals section: A free area on this profile where our editors can list up to four current, compliant offers you supply by email.
Monthly snapshot: We refresh directory fields on a published schedule so consumers see a timely picture of the market.

Deals that meet our published rules
We can publish	We will not publish
Prices and fees in pounds and pence that match your public offer page, with total contract cost where applicable.	Deals that do not match the live offer on your site, or vague percentage-only in-contract price rises (see Ofcom C1).
CAP-style average peak-time download speeds, stated as average, not "up to" in isolation for numeric claims.	Misleading "available everywhere" claims, or "up to" without a defensible average figure for numeric claims.

Submit your deals

Hi BroadbandSwitch editorial team,

Submission for: Community Waves
Directory record: https://broadbandswitch.uk/provider/community-waves/
Companies House number: 14529318

Please publish the following deal on our record.  We confirm we have read the Provider Style Guide and the deal complies with Ofcom General Condition C1 (in force 17 January 2025) and the CAP code on speed claims.

----- DEAL -----

Deal headline:
Package name:
Download speed (Mbps, average peak-time):
Upload speed (Mbps):
Headline price (GBP/month):
Contract length (months):
Setup or activation fee (GBP):
Equipment fee (GBP or included):
Mid-contract price rises (GBP amount and date, or 'none'):
Total cost over contract (GBP):
Key features (3 to 5 bullets):
 - 
 - 
 - 
Promo code:
Offer end date:
Direct deal URL:
Terms link:
Submitter (name, role, email):
Effective from (date):

----- BACKLINK CONFIRMATION -----

Backlink page on our site:
Anchor text we will use:
Link type (dofollow / nofollow / sponsored):

Many thanks,
Community Waves team

Style Guide Editorial standards Ofcom compliance (anchor)

What is the deals section on BroadbandSwitch.uk?

The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.

How does a UK broadband provider list deals on BroadbandSwitch.uk?

A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.

Is there a charge for the deals section?

No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.

What rules govern the deals content?

All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).

What happens if the backlink is removed?

BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.

Where can I read the full Provider Style Guide?

The full guide is on this site at https://broadbandswitch.uk/style-guide/