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Community Waves CIC, community broadband and digital skills from Hartlepool
Wireless ISP Active

Community Waves

Hartlepool community interest company that pairs broadband with digital skills help, from browsing basics to writing a CV.

Founded2020
Based inHartlepool
TechnologyFixed wireless
TrustpilotNo profile found
Who they are

About Community Waves

Digital skills sit alongside broadband at Community Waves CIC, a community interest company, which means a business run for community benefit. It was set up in December 2022 and is registered in Stranton, Hartlepool. Its founders say years in the internet industry showed them how complicated contracts, ordering and poor support left people feeling helpless, so they started a community-focused broadband company.

The aim is reliable, affordable broadband plus help with digital skills at any level, from learning to browse the internet to writing a CV, and the team will try to cover other topics on request. It wants to help people get connected with dignity and respect. The site shows no coverage map, so get in touch to check your address.

Checked 2 November 2026 against Companies House and communitywaves.org.uk
Customer ratings

What Community Waves customers say

We could not find a Trustpilot profile that belongs to Community Waves. We only show a score when the profile points at the provider's own website.

The record

Community Waves at a glance

Type
Wireless ISP, for homes
Status
Active
Technology
Fixed wireless
Where it sells
County Durham
Headquarters
Hartlepool
Ownership
Community Interest Company
Company
COMMUNITY WAVES CIC, 14529318, active, incorporated 8 December 2022
One Touch Switch
Yes (Ofcom-mandated compliance)

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Questions

Community Waves questions

Who owns Community Waves?

Community Waves is a community interest company, run for the benefit of the community it serves.

Where is Community Waves available?

Community Waves sells broadband in County Durham. Coverage changes street by street, so check your postcode for the deals available at your address.

Can I switch to Community Waves without calling my current provider?

Yes. Community Waves takes part in One Touch Switch, so it arranges the move and your old service stops when the new one starts.

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