Where can I verify BT Mobile's Companies House registration?

Companies House lists British Telecommunications Public Limited Company under company number 1800000. Open the official record using the Companies House link on this page.

What Trustpilot figures does this directory show for BT Mobile?

Our directory captured Trustpilot as 1.3 out of 5 with 20517 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.

Is BT Mobile in the BroadbandSwitch postcode comparison tool?

No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.

What does verification status mean on this profile?

This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.

Does this directory flag BT Mobile as Ofcom-registered?

Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.

Does this directory record One Touch Switch for BT Mobile?

Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).

What is the BroadbandSwitch verification score?

It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

BT Mobile: Mobile · London | BroadbandSwitch UK

BT Mobile

Legally trading as British Telecommunications Public Limited Company

BT Mobile delivers mobile SIM plans over the EE network, bundled with BT Broadband for existing customers.

Part of a multi-brand group under British Telecommunications Public Limited Company. Listed separately because it serves a distinct consumer audience.

★☆☆☆☆ 1.3 / 5

20517 reviews on Trustpilot Last verified: 04/05/2026

View on Trustpilot →

About BT Mobile

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

BT Mobile delivers mobile SIM plans over the EE network, bundled with BT Broadband for existing customers.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

BT Mobile is the consumer mobile service from BT Group, offering SIM-only plans and handset contracts that run on the EE network, widely recognised as the UK's most awarded 4G and 5G mobile network. Customers benefit from inclusive 5G access, generous European roaming on selected plans, and perks such as access to BT Sport on mobile and bundled security extras. BT Mobile plans are particularly popular with existing BT broadband customers, who can combine mobile and broadband through BT Halo for simplified billing, enhanced support and preferential rates across the household. Standard features across plans include unlimited UK calls and texts, tethering, Wi-Fi Calling and 4G Calling for better coverage indoors. Backed by the scale of BT Group and the reach of the EE network, BT Mobile is positioned for UK households that want the reliability of a national network operator with the convenience of a single trusted provider for home, broadband and mobile services.

Key details

Year founded2015

ADR schemeCISAS / Communications Ombudsman

Parent companyBT Group

Legal name British Telecommunications Public Limited Company Companies House 1800000 →

Directors

Helen Charnley, Neil Richard Harris, Edward John Heaton, Simon Jonathan Lowth, Daniel Thomas Rider

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.bt.com to check availability directly.

What stands out

Parent of Openreach network (25m+ premises target by 2026)
Stadium Wi-Fi and 5G leader
Home Essentials social tariff
Sport and TV bundles
Widest network coverage
BT Digital Voice for digital phone

Recognition

Connected Britain Awards
multiple industry awards for network leadership and digital inclusion

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

4G 4G wireless broadband. More widely available than 5G.
5G Mobile 5G wireless broadband. No engineer visit needed.

Coverage

BT Mobile is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where BT Mobile sits within the UK consumer protection framework.

Regulator: Ofcom. Sets the General Conditions that BT Mobile must follow.
Complaints: CISAS / Communications Ombudsman.
Switching: Complies with One Touch Switch. Your new provider handles the switch.
Security: Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for BT Mobile. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify BT Mobile's Companies House registration?: Companies House lists British Telecommunications Public Limited Company under company number 1800000. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for BT Mobile?: Our directory captured Trustpilot as 1.3 out of 5 with 20517 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for BT Mobile?: Our dataset records: UK
Is BT Mobile in the BroadbandSwitch postcode comparison tool?: No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?: This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag BT Mobile as Ofcom-registered?: Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for BT Mobile?: CISAS / Communications Ombudsman.
Does this directory record One Touch Switch for BT Mobile?: Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?: It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

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