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BT Mobile

BT's mobile service, open only to BT Broadband customers, with 30-day rolling SIMs, EU roaming and warnings about scam calls.

Founded2015
Based inLondon
NetworkEE
Trustpilot4.2 · 55,322 reviews
Who they are

About BT Mobile

BT Mobile is open only to households that already take BT Broadband, so it works as an add-on to a BT home package. The plans run on the EE network and are sold by British Telecommunications plc, the BT Group company registered in London.

The 30-day rolling plans include EU roaming at no extra cost, and handsets are available on pay monthly deals as well as SIM-only. A feature called Scam Threat Protect flags likely nuisance calls before you answer, and BT says its contact centres are local to you.

If you are not a BT Broadband customer, you will need to look at other mobile providers.

Checked 2 November 2026 against Companies House, bt.com and Trustpilot
Customer ratings

What BT Mobile customers say

Trustpilot's score on the day we read it, next to the averages across this directory.

4.2 / 5
4.2(55,322) out of 5 on Trustpilot

Read from Trustpilot on 2 November 2026. Averages are across providers in this directory with a Trustpilot profile. See BT Mobile on Trustpilot

The record

BT Mobile at a glance

Type
Mobile network, for homes
Status
Active
Technology
4G and 5G
Network
EE
Where it sells
UK-wide
Headquarters
London
Ownership
BT Group
Company
BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY, 01800000, active, incorporated 1 April 1984

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Questions

BT Mobile questions

Who owns BT Mobile?

BT Mobile is part of BT Group.

What is BT Mobile's Trustpilot score?

BT Mobile scored 4.2 out of 5 on Trustpilot from 55,322 reviews when we read it on 2 November 2026. Scores change daily, so the live figure may differ slightly.

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