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Arqiva, broadcast and smart metering networks from Winchester

Arqiva

Winchester-based operator of TV, radio and smart metering networks, working for broadcasters and utilities and offering no home broadband.

Founded1960s
Based inWinchester
NetworkIts own broadcast transmission networks
Trustpilot2.1 · 10 reviews
Who they are

About Arqiva

Arqiva says it has worked in UK broadcasting for nearly a century, from the first television broadcasts, satellite TV and Teletext to the national DAB radio and digital terrestrial television networks it helped launch.

Its work now reaches beyond media into smart energy and smart water metering for utilities. It also says it was among the first in Europe to trial 5G fixed wireless broadband.

Arqiva Limited was incorporated in 1990, is registered at Crawley Court in Winchester and works with broadcasters, utilities and other organisations. Its website does not offer broadband to homes, so households looking for a connection will need a different provider.

Checked 2 November 2026 against Companies House, arqiva.com and Trustpilot
Customer ratings

What Arqiva customers say

Trustpilot's score on the day we read it, next to the averages across this directory.

2.1 / 5
2.1(10) out of 5 on Trustpilot

Read from Trustpilot on 2 November 2026. Averages are across providers in this directory with a Trustpilot profile. See Arqiva on Trustpilot

The record

Arqiva at a glance

Type
Wholesale network, for businesses
Status
Active
Network
Its own broadcast transmission networks
Where it sells
UK-wide
Headquarters
Winchester
Ownership
Arqiva
Company
ARQIVA LIMITED, 02487597, active, incorporated 2 April 1990
Complaints scheme
CISAS / Communications Ombudsman
One Touch Switch
N/A (B2B-only, OTS applies to residential switching)

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Questions

Arqiva questions

Can I buy broadband from Arqiva?

Not directly. Arqiva sells its network to other providers, and you buy from one of them. Enter your postcode to see the providers in our comparison that serve your address.

What is Arqiva's Trustpilot score?

Arqiva scored 2.1 out of 5 on Trustpilot from 10 reviews when we read it on 2 November 2026. Scores change daily, so the live figure may differ slightly.

How do I complain about Arqiva?

Complain to Arqiva first. If it is not sorted within eight weeks, or you get a deadlock letter, you can take it free to the independent complaints scheme Arqiva belongs to, CISAS or the Communications Ombudsman. Your bill or contract says which.

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