Altnet Partly verified

Entanet

Entanet (est. 2013) is a UK altnet delivering full fibre broadband, offering an alternative to the traditional Openreach network.

★★☆☆☆ 2.2 / 5
10 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About Entanet

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Entanet (est. 2013) is a UK altnet delivering full fibre broadband, offering an alternative to the traditional Openreach network.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Entanet is CityFibre's B2B wholesale channel-partner brand, providing UK managed service providers, IT resellers and small-business ISPs with access to FTTP, FTTC, Ethernet, VoIP and associated wholesale products across CityFibre's nationwide full-fibre network and Openreach's wider footprint. Registered as Entanet International Limited (Companies House 03274237, incorporated 6 November 1996) at 15 Bedford Street, London WC2E 9HE and led by directors Nicholas James Dunn and CityFibre CEO Simon Holden, the Entanet brand was acquired by CityFibre in July 2017 (for approximately £29m) and has since become the group's dedicated wholesale platform for the channel partner community. Entanet delivers products across 80+ UK towns and cities (excluding the London core and Hull, which have different network structures), supports automated partner APIs, and has been recognised at the Connected Britain Awards, as. Trustpilot 3.8 from 300+ reviews; Communications Ombudsman ADR scheme; 0333 200 4020 or info@enta.net.

Key details

Year founded2013
ADR schemeCommunications Ombudsman
Parent companyCityFibre
Legal name Entanet International Limited Companies House 3274237 →

Directors

Nicholas James Dunn, Simon Holden

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.enta.net to check availability directly.

What stands out

  • Full fibre (FTTP) gigabit broadband
  • Business-grade leased line and Ethernet services
  • Business-focused telecoms provider
  • member
  • Established, trusted UK provider

Recognition

  • Connected Britain Awards
  • Capacity Awards

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • FTTC Fibre to the street cabinet, copper to your home. Widely available.
  • Ethernet Dedicated leased line. Primarily for business.

Coverage

UK - 80+ towns and cities nationwide (excl. London core and Hull)

Entanet is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Entanet sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Entanet must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Entanet. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Entanet's Companies House registration?
Companies House lists Entanet International Limited under company number 3274237. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Entanet?
Our directory captured Trustpilot as 2.2 out of 5 with 10 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Entanet?
Our dataset records: UK - 80+ towns and cities nationwide (excl. London core and Hull)
Is Entanet in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Entanet as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Entanet?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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