EE TV to BT TV, 15 October 2026 A new name on the same TV. Watch on the box? There's nothing to do 15 October EE TV becomes BT TV for BT Broadband customers BT Help Same price Your TV package and monthly price stay the same BT Help Same box No new box needed, and your recordings stay BT Help New app EE TV app users move to the BT TV app BT Help From 15 October 2026, EE TV is called BT TV if you get your broadband from BT. Your package, monthly price, channels, recordings and TV box all stay the same. If you watch through your TV box, you don't need to do anything. The one job is for app users. If you watch on the EE TV app, BT will guide you through moving to the new BT TV app, and your settings, purchases and rentals come with you. Got EE Broadband rather than BT? BT's change is for BT Broadband customers, and EE was still selling EE TV on 14 October 2026. Key facts, checked 14 October 2026 Who this is for: Anyone with BT Broadband and EE TV, anyone who watches on the EE TV app, EE Broadband customers wondering whether this affects them, and anyone thinking about getting BT TV. Direct answer: The name and the look, plus a new app for app users. From 15 October 2026, your TV service is called BT TV. BT says your package, monthly price, channels, recordings, TV box and subscriptions all stay the same. What stays the same, and what looks different What stays the same What looks different BT's own help page puts it simply: "Your TV service isn't changing." It explains the reason too: "We're bringing your broadband and TV services together under the BT brand to make things simpler." So if you have BT Broadband, your broadband and your TV now carry the same name. BT adds that the new look "won't affect how your TV service works." Direct answer: Customers who have BT Broadband and EE TV. BT's notice is for BT Broadband customers, and EE was still selling EE TV with its own broadband on 14 October 2026. Does the change affect you? BT Broadband with EE TV EE Broadband with EE TV Thinking of getting BT TV Not sure which you have? BT can tell you. If your broadband comes from EE, keep an eye on messages from EE, as we'll update this guide if anything is announced for EE customers. Direct answer: If you watch through your TV box, nothing at all. If you use the EE TV app, open it from 15 October 2026, follow the on-screen instructions, and download and sign in to the new BT TV app. How do you watch? What to do on each device On your TV box The EE TV app, for example on a phone or tablet Amazon Fire TV, Samsung TV or a web browser The EE TV app on your own Apple TV BT asks you to keep the EE TV app installed until it confirms your move is complete, so don't delete it straight away. We'd suggest starting from the EE TV app itself and following its instructions, as that's the surest way to download the right app. Moving to the BT TV app: what comes with you Moves across automatically You'll need to do this again Direct answer: It's part of the rename. BT says the light on your TV box changes from aqua to blue. If your TV still shows EE branding, leave the box switched on and in standby mode overnight to get the update. Spotted a blue light? That's the change Before: aqua After: blue Still seeing EE? Your box needs the latest software update. Leave it switched on and in standby mode overnight. You'll also see BT branding instead of EE branding on your TV service, and the EE TV Store renamed the BT TV Store. BT says these changes won't affect how your TV service works. Direct answer: BT says it wants to bring your broadband and TV together under the BT brand to make things simpler. Its announcement says BT TV completes BT's offer across broadband, TV and mobile. How we got here EE TV launched in December 2023, as part of what EE called "New EE". On 1 October 2026, BT announced that BT TV would be available from 15 October. Luciano Oliveira, Managing Director Products, Consumer at BT, said: "Finding something great to watch shouldn't mean navigating a maze of apps, subscriptions and devices." BT says its TV Box Pro can record over 600 hours of TV, while the compact TV Box Edge makes it easy to get to on demand and catch-up shows. Direct answer: Not because of the new name. BT says your monthly price stays the same. Your usual yearly rise still applies, and under BT's current terms, TV plans go up by £2 a month. The rename doesn't change your price. Here's when BT's yearly rises happen While you're in your minimum term 31 March Your plan price rises once a year, by the amount in your contract. After your minimum term ends 1 March Your plan price rises once a year, by BT's current amount. BT's current yearly amounts BT's rises come at set times: on 31 March each year while you're in your minimum term, and on 1 March each year once it ends. BT says that if you're still in your minimum term, "there is no change to the price increase you signed up for", so check your contract for your exact amounts. Our guides to the BT price rise and mid-contract price rises and your rights explain more. Paying for channels you don't watch? BT says you can switch package every 30 days, until the last 3 months of your contract. Direct answer: For new customers on 14 October 2026, BT TV packages ran from £15 a month for Entertainment to £88 for Full Works, with Sport at £5 a month for the first 3 months. All are on 24-month contracts with BT broadband, and each rises by £2 a month on 31 March 2027 and again on 31 March 2028. These are BT's prices on its website on 14 October 2026, with nothing to pay upfront. Some are time-limited offers, so check the price on the day you order. BT says TNT Sports Ultimate needs broadband speeds above 40Mbps, and you'll pay for your broadband on top, as every BT TV package comes bundled with BT broadband. Out of contract? See every deal at your postcode Whether you stay with BT or look elsewhere, compare broadband and TV deals at your address in one place. Prefer to talk it through? Call 0330 122 1223 Direct answer: No. BT says all its TV packages need to be bundled with a broadband package, so BT TV ends when your BT broadband does. Plenty of other TV works on any provider's broadband. Thinking of leaving BT broadband? Four steps 1. Check your dates Find out when your minimum term ends, and ask BT whether any charges apply if you leave early. 2. Know what goes BT says all its TV packages need to be bundled with a broadband package, so BT TV ends when BT broadband does. 3. Order the new deal Your new provider arranges the switch. One Touch Switch covers broadband and landline. 4. Send the kit back BT emails a free returns label. You have 60 days from when you stopped using the kit. BT lends you its kit, so it needs to go back when you leave. BT emails you a QR code and a printable label, and returns through Royal Mail are free. You have 60 days from the date you stopped using the kit before BT charges, and if you send it back within 2 years, BT refunds the charge in full. BT says the charges don't apply to BT kit supplied before 13 December 2019, or EE kit supplied before April 2023. Our guide to router and box return charges covers other providers too. Switching itself is simple. Under One Touch Switch, you contact your new provider and it arranges the move of your broadband and landline. Ask BT what happens to your TV plan and whether any charges apply, so there are no surprises. Direct answer: Sky Stream and Sky Glass, NOW, Netflix and Freely all work on other providers' broadband. Sky recommends 25Mbps for Sky Stream, Freely needs 10Mbps and Netflix suggests 5Mbps for Full HD. What speed does each TV service ask for? If you love Sky channels, NOW gives you them without a Sky box, and Sky Stream and Sky Glass stream Sky TV over any provider's broadband. Our guide to leaving Sky Broadband but keeping your Sky TV shows how that works. Freely gives you free live and on demand TV on a Freely TV or device. Our broadband speed calculator and RightSpeed help you check your new line has room for everyone at home, and UKSpeedTest shows what you're getting today. Free and independent. Deals listed by price, lowest first. Direct answer: The big ones: you don't need a new box, you won't lose your recordings, and your price doesn't change because of the new name. BT TV does still need BT broadband. Myth or fact? Six things people get wrong Direct answer: Be wary of anything urgent or threatening, anything that asks for bank details or passwords, and anything asking you to pay for a new box. BT says you don't need one. Got a message about the change? Check it first Red flags What to do It always pays to slow down with any message about your account. If a scammer has your bank details, call your bank straight away, as BT advises. Our guide to broadband and telecoms scams has more on staying safe. Happy with your TV? Make sure your broadband is a good deal too See what's available at your address today, so you know your options when your contract ends. Prefer to talk it through? Call 0330 122 1223 In summary Alex's closing thought A name change on your TV can feel like a big deal, but this one is gentle. Your box, your recordings and your price all stay put, and for most people the only thing they'll notice is a blue light where the aqua one used to be. If you use the app, set aside five minutes to move across. And while you're thinking about your TV, it's a good moment to check when your broadband contract ends, so you know your options. TV and switching Know someone with EE TV? Send them this so they know what to expect. You are welcome to quote and link to this article. Please credit BroadbandSwitch.uk and link to this page. In a sentence: On 15 October 2026, EE TV was renamed BT TV for customers with BT Broadband; BT says the TV package, monthly price, channels, recordings, TV box and subscriptions stay the same, box viewers need do nothing, and EE TV app users move to the new BT TV app. On 15 October 2026, for customers who have BT Broadband and EE TV. BT says your TV service will be renamed BT TV on that date. No. BT says your TV package, monthly price, channels and content, recordings, TV box and subscriptions such as Netflix, NOW and HBO Max all stay the same. What changes is the branding. No. BT says your monthly price stays the same. Your usual yearly rise still applies: under BT's current terms, TV plans go up £2 a month on 31 March while you're in your minimum term, and on 1 March after it ends. No. BT says you can keep using your current TV box. If anyone asks you to pay for a new box because of the change, be careful. No. BT says all your recordings will still be available. From 15 October 2026, open the EE TV app, follow the on-screen instructions, then download and sign in to the BT TV app. BT asks you to keep the EE TV app installed until it confirms your move is complete. Yes. BT says your settings, devices, recordings scheduled through the app, purchases and rentals move automatically to the BT TV app. Programmes you downloaded to watch offline need downloading again. It's part of the change. BT says the light on your TV box changes from aqua to blue. If your TV still shows EE branding, leave the box switched on and in standby mode overnight so it gets the latest software update. Not after 15 October 2026 if you're a BT TV customer. BT says the EE TV app will no longer be supported for BT TV customers on their own Apple TV. Its help page doesn't say what replaces it, so ask BT about your options. BT's change is for customers with BT Broadband and EE TV. EE was still selling EE TV with EE broadband on 14 October 2026, and we found no change announced for EE Broadband customers. No. BT says all its TV packages need to be bundled with a broadband package. Check when your minimum term ends, and send your kit back within 60 days of when you stop using it. Sky Stream, NOW, Netflix and Freely all work on other providers' broadband. Be wary of messages that sound urgent, ask for bank details or passwords, or ask you to pay for a new box. BT says you don't need one. Forward scam texts to 7726, and emails claiming to be from BT to phishing@bt.com. Written by Dr Alex J. Martin-Smith, Founder of BroadbandSwitch.uk (LinkedIn). Reviewed by Adrian James, Broadband Editor. Published 15 October 2026. We read every BT and EE page quoted here on 14 October 2026. Prices and offers change, so check BT's site and your own contract. This is general information, not legal advice. Corrections are logged publicly.EE TV is now BT TV: what changes for you, and what doesn't
What changes when EE TV becomes BT TV?
Who does the change affect?
What do I need to do?
Why has the light on my TV box changed colour?
Why is EE TV becoming BT TV?
Will my BT TV price go up?
How much does BT TV cost?
Package What you get Price now From 31 March 2027 From 31 March 2028 Entertainment NOW Entertainment and Netflix Standard with adverts. Comes with a TV Box Edge, which doesn't record. £15 (offer) £17 £19 Entertainment Plus NOW Entertainment and HBO Max (Basic with Ads), plus Netflix Standard with adverts. £19 £21 £23 Sport TNT Sports 1 to 4 in HD and TNT Sports on HBO Max. £5 for 3 months (offer), then £27 £29 £31 Sport Plus TNT Sports 1 to 4 in HD, TNT Sports on HBO Max, and all of Sky Sports on NOW in HD with NOW Boost. £55 £57 £59 Full Works NOW Entertainment and HBO Max (Basic with Ads), NOW Cinema, all of Sky Sports on NOW, Netflix Standard, TNT Sports on HBO Max and more. £88 (offer) £90 £92 Can I keep BT TV if I switch broadband?
Equipment Non-return charge BT TV Box Pro £140 BT TV 4K Recordable Box (G5) £115 BT TV Recordable Box (G4) £89 BT TV Box Edge £75 BT TV Box (Z4) £60 Smart Hub 3 £85 Smart Hub 2 £65 Complete Wi-Fi discs £50 per device What TV works on any broadband?
What do people get wrong about the change?
How do I spot a scam message about the change?
Keep going: more help with your TV and broadband
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Martin-Smith, A. J. (2026, October 15). EE TV is now BT TV: what changes for you, and what doesn't. BroadbandSwitch.uk. https://broadbandswitch.uk/insights/ee-tv-now-bt-tv-what-changes/ Frequently asked questions
When does EE TV become BT TV?
Is my TV service changing?
Will my price go up because of the change?
Do I need a new TV box?
Will I lose my recordings?
What do I need to do if I use the EE TV app?
Will my app settings, purchases and rentals move across?
Why has the light on my TV box changed colour?
Can I still use the EE TV app on my own Apple TV?
I have EE Broadband and EE TV. Does this affect me?
Can I keep BT TV if I switch broadband provider?
How do I spot a scam message about the change?
References
EE TV is now BT TV: what changes for you, and what doesn't
Written by Alex Martin-Smith (LinkedIn) • Reviewed by Adrian James (LinkedIn)
Last reviewed: 14 October 2026
Quick summary: EE TV becomes BT TV for BT Broadband customers on 15 October 2026. Your price, box and recordings stay the same. Here's what app users need to do.
Keep watching as normal. Your box, recordings and package all stay the same.
From 15 October 2026, open the EE TV app, follow the on-screen instructions, then download and sign in to the BT TV app. Keep the EE TV app until BT confirms your move is complete.
Follow the instructions in the EE TV app or on the website to start using the BT TV app or BT TV website.
BT says BT TV customers won't be able to use the EE TV app on their own Apple TV after 15 October. BT's help page doesn't say what replaces it, so ask BT.
→
October 2023
EE launches "New EE", moving mobile, broadband, TV and other services to the EE brand.
11 Dec 2023
EE TV launches, with new TV boxes and an EE TV app on Apple TV 4K.
1 Oct 2026
BT announces BT TV, available from 15 October, "completing its connected offering across broadband, TV and mobile".
15 Oct 2026
EE TV is renamed BT TV for customers with BT Broadband. Package, price, box and recordings stay the same.
From 15 Oct
EE TV app users start moving to the BT TV app. Keep the EE TV app until BT confirms your move is complete.
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