Altnet Partly verified ISPA member

WightFibre

WightFibre is the Isle of Wight's dedicated full fibre provider, offering ultrafast broadband, TV, and phone services on its own island-wide FTTP network.

★★★★★ 4.6 / 5
3969 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About WightFibre

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

WightFibre is the Isle of Wight's dedicated full fibre provider, offering ultrafast broadband, TV, and phone services on its own island-wide FTTP network.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

WightFibre is the Isle of Wight's dedicated independent alternative network operator, delivering own-built island-wide full-fibre (FTTP) gigabit broadband to homes and businesses across the Isle of Wight, with bundled TV and phone services, backed by Basalt Infrastructure Partners (which also backs Manx Telecom and FullFibre). Registered as WightFibre Limited (Companies House 05470659, incorporated 3 June 2005) at 56 Love Lane, Cowes, Isle of Wight PO31 7EU and led by a board including Priya Ruth Hickey, John Irvine, Savvas Karatapanis and Brian Noel Alexander Robertson, the company is classified under SIC 61100 (Wired telecommunications activities) with trading heritage from 2000. WightFibre has built one of the UK's most comprehensive island-wide FTTP networks, achieving high coverage across Isle of Wight residential and business premises ahead of mainland altnet comparators. WightFibre is an ISPA member and has received Isle of Wight Chamber Business Awards and ISPA community broadband recognition. The operator is an actively registered GBVS supplier and subscribes to the Communications Ombudsman ADR scheme. Trustpilot 4.3 from 3,900+ reviews. Contact 01983 242424 or help@wightfibre.com.

Key details

Year founded2000
ISPA member Listed member View ISPA members directory →
ADR schemeCommunications Ombudsman
Parent companyBasalt Infrastructure Partners
Legal name WightFibre Limited Companies House 5470659 →

Directors

Priya Ruth Hickey, John Irvine, Savvas Karatapanis, Brian Noel Alexander Robertson

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.wightfibre.com to check availability directly.

What stands out

  • Isle of Wight dedicated
  • Island-wide FTTP
  • Local engineers
  • Up to 900Mbps symmetric
  • TV & phone bundles

Recognition

  • Isle of Wight Chamber Business Award
  • ISPA community broadband

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP (own network) Full fibre to your door. Fastest and most reliable.

Coverage

UK - Isle of Wight

WightFibre is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where WightFibre sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that WightFibre must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Industry code
Operates under the ISPA Code of Practice.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for WightFibre. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify WightFibre's Companies House registration?
Companies House lists WightFibre Limited under company number 5470659. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for WightFibre?
Our directory captured Trustpilot as 4.6 out of 5 with 3969 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for WightFibre?
Our dataset records: UK - Isle of Wight
Is WightFibre in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag WightFibre as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for WightFibre?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Does this directory record One Touch Switch for WightFibre?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
Does this directory record ISPA Code of Practice adherence?
Yes. The ISPA Code of Practice field is set to yes in our dataset for this provider.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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