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webmate (MacAce)

webmate, operated by MacAce, is a UK ISP specialising in broadband and hosting services for Apple Mac users.

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About webmate (MacAce)

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

webmate, operated by MacAce, is a UK ISP specialising in broadband and hosting services for Apple Mac users.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

webmate (trading name of Macace.net Limited) was a specialist UK ISP and web hosting provider delivering FTTC and full-fibre (FTTP) broadband alongside web hosting, email and IT support services to UK Apple Mac user customers across the UK, with a distinctive proposition targeting Mac-using consumers and small businesses seeking Mac-specialist technical support. Registered as Macace.net Limited (Companies House 05929976, incorporated 8 September 2006) at 21 Callywith Gate Industrial Estate, Launceston Road, Bodmin, Cornwall PL31 2RQ and led by former Director Gary Brian Hall, the Companies House status is now recorded as dissolved, indicating the legal structure has been wound up and the business has ceased trading under this entity. At the time of writing the webmate.me domain was still reachable, though the dissolved CH status means the legal entity is no longer active. Existing former customers requiring continuity or dispute resolution should consult the Communications Ombudsman for guidance, and prospective customers are strongly encouraged to verify current trading status directly before considering any service or contractual arrangement. Historical contact 01208 220015 or info@webmate.me; subscribed to CISAS and Communications Ombudsman ADR schemes during active trading.

Key details

ADR schemeCISAS / Communications Ombudsman
Parent companyMacAce
Legal name Macace.net Limited Companies House 5929976 →

Directors

Gary Brian Hall

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.webmate.me to check availability directly.

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTC Fibre to the street cabinet, copper to your home. Widely available.
  • FTTP Full fibre to your door. Fastest and most reliable.

Coverage

UK

webmate (MacAce) is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where webmate (MacAce) sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that webmate (MacAce) must follow.
Complaints
CISAS / Communications Ombudsman.
Switching
Complies with One Touch Switch. Your new provider handles the switch.

Questions and answers

Straight answers from our directory fields for webmate (MacAce). If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify webmate (MacAce)'s Companies House registration?
Companies House lists Macace.net Limited under company number 5929976. Open the official record using the Companies House link on this page.
What coverage note is on file for webmate (MacAce)?
Our dataset records: UK
Is webmate (MacAce) in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag webmate (MacAce) as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for webmate (MacAce)?
CISAS / Communications Ombudsman.
Does this directory record One Touch Switch for webmate (MacAce)?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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