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Voneus, rural full fibre and wireless broadband, owner of Airband since 2026
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Voneus

Rural full fibre and wireless builder that bought Airband in August 2026, taking it to about 170,000 gigabit-ready premises.

Founded2011
Based inLondon
NetworkIts own full fibre and wireless networks
Trustpilot4.5 · 6,497 reviews
Who they are

About Voneus

Voneus began with a handful of rural villages and has grown into a network serving countryside towns and villages across England, Wales and the Isle of Arran. It says it uses a blend of fibre and wireless technology to bring full fibre broadband to homes that traditional networks often leave behind.

On 28 August 2026 it bought Airband's business, bringing it to about 170,000 gigabit-ready premises and 60,000 customers. Airband customers are now part of Voneus.

Its website says there are no mid-contract price rises, and it offers home phone, smart Wi-Fi, TV and security alongside broadband. It also connects holiday parks for their guests, and it has a page on the government's Gigabit Voucher scheme for rural homes.

Checked 2 November 2026 against Companies House, voneus.com and Trustpilot
Customer ratings

What Voneus customers say

Trustpilot's score on the day we read it, next to the averages across this directory.

4.5 / 5
4.5(6,497) out of 5 on Trustpilot

Read from Trustpilot on 2 November 2026. Averages are across providers in this directory with a Trustpilot profile. See Voneus on Trustpilot

The record

Voneus at a glance

Type
Altnet, for homes and businesses
Status
Active
Technology
Full fibre, fixed wireless
Network
Its own full fibre and wireless networks
Where it sells
Rural England, Wales and Arran
Headquarters
London
Ownership
Macquarie Asset Management
Company
VONEUS LIMITED, 07849963, active, incorporated 16 November 2011
Complaints scheme
Communications Ombudsman
One Touch Switch
Yes (Ofcom-mandated compliance)
Trade body
ISPA UK member

Thinking about Voneus?

Prices change by postcode. Check what Voneus and the other providers in our comparison charge on your street in about 30 seconds.

Questions

Voneus questions

Who owns Voneus?

Voneus is part of Macquarie Asset Management.

What network does Voneus use?

Voneus sells broadband over its own full fibre and wireless networks. Which one reaches your home depends on your address, and our postcode check shows what you can get.

Where is Voneus available?

Voneus sells broadband in rural England, Wales and Arran. Coverage changes street by street, so check your postcode for the deals available at your address.

What is Voneus's Trustpilot score?

Voneus scored 4.5 out of 5 on Trustpilot from 6,497 reviews when we read it on 2 November 2026. Scores change daily, so the live figure may differ slightly.

Can I switch to Voneus without calling my current provider?

Yes. Voneus takes part in One Touch Switch, so it arranges the move and your old service stops when the new one starts.

How do I complain about Voneus?

Complain to Voneus first. If it is not sorted within eight weeks, or you get a deadlock letter, you can take it free to the Communications Ombudsman, the independent complaints scheme Voneus belongs to.

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