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Vivaciti

Vivaciti is a UK B2B ISP delivering broadband and connectivity to businesses.

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About Vivaciti

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Vivaciti is a UK B2B ISP delivering broadband and connectivity to businesses.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Vivaciti is a small Wickford (Essex)-based UK B2B alternative network operator delivering FTTC and full-fibre (FTTP) broadband alongside connectivity services to business customers across the UK. Registered as Vivaciti Ltd (Companies House 10826142, incorporated 20 June 2017) at 1 Station Court, Station Approach, Wickford SS11 7AT and led by Director Karl William Prust, the company is classified under SIC 61100 (Wired telecommunications activities). Vivaciti positions itself as a specialist small B2B ISP sourcing wholesale capacity from Openreach and partner altnet wholesale networks to deliver broadband connectivity with UK-based technical support. The operator subscribes to both CISAS and Communications Ombudsman Alternative Dispute Resolution schemes for customer complaints and is Ofcom-registered under the General Conditions of Entitlement. Contact is 0800 091 1797 or info@vivaciti.com, with the primary website at vivaciti.com. Note the vivaciti.com website was reporting a timeout at last check; prospective business customers are encouraged to verify current trading status, product range and pricing directly with the company via telephone or alternative channels before considering any service or contractual arrangement with this operator.

Key details

ADR schemeCISAS / Communications Ombudsman
Parent companyIndependent
Legal name Vivaciti Ltd Companies House 10826142 →

Directors

Karl William Prust

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This provider is not yet in our postcode comparison tool. Visit www.vivaciti.com to check availability directly.

What stands out

  • Full fibre (FTTP) gigabit broadband
  • Business-focused telecoms provider

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTC Fibre to the street cabinet, copper to your home. Widely available.
  • FTTP Full fibre to your door. Fastest and most reliable.

Coverage

UK

Vivaciti is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Vivaciti sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Vivaciti must follow.
Complaints
CISAS / Communications Ombudsman.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for Vivaciti. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Vivaciti's Companies House registration?
Companies House lists Vivaciti Ltd under company number 10826142. Open the official record using the Companies House link on this page.
What coverage note is on file for Vivaciti?
Our dataset records: UK
Is Vivaciti in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Vivaciti as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Vivaciti?
CISAS / Communications Ombudsman.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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