Minor ISP Verified

Uno

Uno is a UK broadband provider delivering full fibre broadband to homes and businesses across the UK.

★★★★☆ 4.4 / 5
46 reviews on Trustpilot Last verified: 19/04/2026
View on Trustpilot →

About Uno

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Uno is a UK broadband provider delivering full fibre broadband to homes and businesses across the UK. Established in 2018. Services include ultrafast full fibre connections with fast upload and download speeds.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Uno is a UK business and residential internet service provider delivering fixed-line broadband and connectivity solutions to SOHO, business and enterprise customers across the country. Headquartered in Sheffield, the company offers ADSL, VDSL, G.fast, FTTP (up to 1000Mbps down / 115Mbps up), SoGEA, Ethernet leased lines, VoIP telephony and telephone line rental, drawing on multiple wholesale networks including BT Wholesale and LLU providers to maximise coverage. All broadband packages include unmetered usage, a UK-based support team monitoring the helpdesk around the clock, and no traffic shaping or port blocking at peak times. Uno Ltd. was incorporated in 2014 (Companies House 09262166) and operates as part of a group that previously traded under the Xilo brand, with a track record spanning more than a decade. The provider is a Local Internet Registrar, able to assign IP space directly, and sponsors the Open Rights Group alongside delivering CISAS-backed dispute resolution.

Key details

Year founded2018
ADR schemeCommunications Ombudsman
Parent companyIndependent
Legal name Uno Limited Companies House 09262166 →

Directors

Matthew Stephen Martin

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.uno.uk to check availability directly.

What stands out

  • Full fibre network
  • Business-grade service

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • Ethernet Dedicated leased line. Primarily for business.

Coverage

National

Uno is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Uno sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Uno must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Uno. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Uno's Companies House registration?
Companies House lists Uno Limited under company number 09262166. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Uno?
Our directory captured Trustpilot as 4.4 out of 5 with 46 reviews. Snapshot date in our directory: 19/04/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Uno?
Our dataset records: National
Is Uno in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Uno as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Uno?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Does this directory record One Touch Switch for Uno?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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