Mobile Partly verified

Tesco Mobile

Tesco Mobile is a UK MVNO joint venture between Tesco and Virgin Media O2, offering mobile plans with Clubcard Price benefits.

★★★★☆ 4.2 / 5
83595 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About Tesco Mobile

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Tesco Mobile is a UK MVNO joint venture between Tesco and Virgin Media O2, offering mobile plans with Clubcard Price benefits.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Tesco Mobile is a UK mobile virtual network operator (MVNO) established in 2003 as a joint venture between Tesco Plc and Telefónica's O2 UK, running on O2's 4G and 5G network. The brand offers a mix of pay-monthly, SIM-only, pay-as-you-go and contract handset plans, with flexible Tesco Mobile Anytime Upgrade options, family multi-SIM discounts and free EU roaming on eligible tariffs. Tesco Clubcard holders can earn and redeem Clubcard points on their monthly bills, and all plans include handset insurance options and data rollover features. Tesco Mobile is one of the UK's largest MVNOs, with several million customers served through the Tesco retail network, telephone and online channels, and has won multiple industry awards for customer service. The brand positions itself around transparent pricing, flexible upgrade paths and the value of tying mobile services into the wider Tesco loyalty ecosystem for everyday shoppers across the UK.

Key details

Year founded2003
ADR schemeCISAS
Parent companyTesco/Virgin Media O2 JV
Legal name Tesco Mobile Limited Companies House 4780736 →

Directors

Natasha Adams, Alison Cheung, Mark David Hardman, Christine Heffernan, Paul Michael O'Sullivan, Lutz Markus Schuler, Jonathan Taylor, Matthew John Ward

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.tescomobile.com to check availability directly.

What stands out

  • O2 partnership
  • Clubcard integration
  • Family Perks

Recognition

  • Customer Experience Awards
  • Clubcard innovation

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • 4G 4G wireless broadband. More widely available than 5G.
  • 5G Mobile 5G wireless broadband. No engineer visit needed.

Coverage

UK - National mobile

Tesco Mobile is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Tesco Mobile sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Tesco Mobile must follow.
Complaints
CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.

Questions and answers

Straight answers from our directory fields for Tesco Mobile. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Tesco Mobile's Companies House registration?
Companies House lists Tesco Mobile Limited under company number 4780736. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Tesco Mobile?
Our directory captured Trustpilot as 4.2 out of 5 with 83595 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Tesco Mobile?
Our dataset records: UK - National mobile
Is Tesco Mobile in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Tesco Mobile as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Tesco Mobile?
CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Does this directory record One Touch Switch for Tesco Mobile?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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