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PCCW Global UK

PCCW Global UK delivers global wholesale Ethernet and IP transit to UK carriers and enterprises.

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About PCCW Global UK

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

PCCW Global UK delivers global wholesale Ethernet and IP transit to UK carriers and enterprises.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

PCCW Global UK is the UK arm of PCCW Global, the Hong Kong-headquartered international wholesale telecoms and IP transit operator, delivering global Ethernet, IP transit, MPLS, wavelength, cloud connect and subsea cable services to carriers, enterprises and large multi-national organisations with UK operations. Registered as PCCW Global (UK) Ltd (Companies House 03900365, incorporated 29 December 1999) at 7th Floor, 63 St Mary Axe, London EC3A 8AA and led by directors Frederick Ka Fai Chui Ka Fai and Catherine Shuk Han Wai, the UK entity is classified under SIC 61900 (Other telecommunications activities) and is part of the wider PCCW Group. PCCW Global operates one of Asia's and Hong Kong's largest international carrier backbones, with UK points of presence primarily serving international wholesale and enterprise customers requiring global private networks with Asia-Pacific reach. PCCW Global UK is a wholesale-only carrier rather than a consumer ISP. The operator subscribes to CISAS / Communications Ombudsman ADR schemes for end-customer disputes raised via partners. Contact 020 7173 1700 or info@pccwglobal.com, with primary website pccwglobal.com.

Key details

ADR schemeCISAS / Communications Ombudsman
Parent companyPCCW Group
Legal name PCCW Global (UK) Ltd Companies House 3900365 →

Directors

Frederick Ka Fai Chui Ka Fai, Catherine Shuk Han Wai

Check availability in your area

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What stands out

  • Business-grade leased line and Ethernet services
  • Business-focused telecoms provider
  • Established, trusted UK provider

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • Wholesale
  • Ethernet Dedicated leased line. Primarily for business.

Coverage

UK;Global

PCCW Global UK is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where PCCW Global UK sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that PCCW Global UK must follow.
Complaints
CISAS / Communications Ombudsman.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for PCCW Global UK. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify PCCW Global UK's Companies House registration?
Companies House lists PCCW Global (UK) Ltd under company number 3900365. Open the official record using the Companies House link on this page.
What coverage note is on file for PCCW Global UK?
Our dataset records: UK;Global
Is PCCW Global UK in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag PCCW Global UK as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for PCCW Global UK?
CISAS / Communications Ombudsman.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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