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An IT services firm since 1996, by its own account, Pulse8 now sells business broadband, leased lines, cloud phones and whole-house Wi-Fi.
About Pulse8
Pulse8 began as a computer services company and says it has been doing that work since 1996. Today its website sells broadband, phones, web hosting and IT support, mostly to business owners, and its broadband pages promise whole-house Wi-Fi for streaming, video calls and downloads.
For firms that need more, it offers leased lines, a dedicated internet connection that is not shared with other users, plus cloud phone systems sold for a single monthly price and 4G options. Pulse8 says its support team is in the UK.
Pulse8's old broadband web address now forwards to its main site. The site does not show which registered company runs the service, so check the company name on your contract before you sign.
Checked 2 November 2026 against Companies House, pulse8broadband.co.uk and TrustpilotWhat Pulse8 customers say
Trustpilot's score on the day we read it, next to the averages across this directory.
Read from Trustpilot on 2 November 2026. Averages are across providers in this directory with a Trustpilot profile. See Pulse8 on Trustpilot
Pulse8 at a glance
- Type
- Business ISP, for homes and businesses
- Status
- Active
- Technology
- Full fibre, fibre to the cabinet, Ethernet, 4G and 5G
- Where it sells
- UK-wide
- Headquarters
- Scotland
- Ownership
- Independent
- Company
- PULSE BROADBAND LIMITED, SC797860, active, incorporated 5 February 2024
- Complaints scheme
- CISAS / Communications Ombudsman
- One Touch Switch
- Yes (Ofcom-mandated compliance)
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Pulse8 questions
Who owns Pulse8?
Pulse8 is independently owned and has been trading since 2008.
Where is Pulse8 available?
Pulse8 sells broadband across the UK. Coverage changes street by street, so check your postcode for the deals available at your address.
What is Pulse8's Trustpilot score?
Pulse8 scored 2.7 out of 5 on Trustpilot from 20 reviews when we read it on 2 November 2026. Scores change daily, so the live figure may differ slightly.
Can I switch to Pulse8 without calling my current provider?
Yes. Pulse8 takes part in One Touch Switch, so it arranges the move and your old service stops when the new one starts.
How do I complain about Pulse8?
Complain to Pulse8 first. If it is not sorted within eight weeks, or you get a deadlock letter, you can take it free to the independent complaints scheme Pulse8 belongs to, CISAS or the Communications Ombudsman. Your bill or contract says which.
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