Altnet Partly verified

Pulse8

Pulse8 is a UK altnet offering full fibre broadband to home and business customers.

★★★☆☆ 2.7 / 5
20 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About Pulse8

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Pulse8 is a UK altnet offering full fibre broadband to home and business customers.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Pulse8 is a Glasgow-based UK alternative network retail broadband provider delivering full-fibre (FTTP) gigabit broadband and bundled whole-house Wi-Fi solutions to home and business customers across the UK, operating as Pulse8 Broadband with partner network access across Openreach and altnet platforms. Registered as Pulse Broadband Limited (Companies House SC797860, incorporated 5 February 2024, with operational trading since 2008) at 291 Springhill Parkway, Pavillion 4, Baillieston, Glasgow G69 6GA and led by Director Ross Mackay, the company is classified under SIC 61900 (Other telecommunications activities). Pulse8's proposition emphasises bundled whole-home Wi-Fi coverage alongside full-fibre broadband, positioning itself as a premium residential ISP combining gigabit connectivity with comprehensive in-home coverage. The operator subscribes to both CISAS and Communications Ombudsman Alternative Dispute Resolution schemes for customer complaints and is Ofcom-registered under the General Conditions of Entitlement. Trustpilot records approximately 4.5 out of 5 from 100+ reviews (as of April 2026). Contact 0330 818 8018 or info@pulse8broadband.co.uk. Note pulse8broadband.co.uk was reporting bot-block restrictions at last check; call direct to confirm.

Key details

Year founded2008
ADR schemeCISAS / Communications Ombudsman
Parent companyIndependent
Legal name Pulse Broadband Limited Companies House SC797860 →

Directors

Ross MacKay

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.pulse8broadband.co.uk to check availability directly.

What stands out

  • Full fibre (FTTP) gigabit broadband
  • member

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.

Coverage

UK

Pulse8 is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Pulse8 sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Pulse8 must follow.
Complaints
CISAS / Communications Ombudsman.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for Pulse8. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Pulse8's Companies House registration?
Companies House lists Pulse Broadband Limited under company number SC797860. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Pulse8?
Our directory captured Trustpilot as 2.7 out of 5 with 20 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Pulse8?
Our dataset records: UK
Is Pulse8 in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Pulse8 as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Pulse8?
CISAS / Communications Ombudsman.
Does this directory record One Touch Switch for Pulse8?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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