About M12 Solutions (Giganet Business)
This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.
Independent profile snapshot
This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.
Key details
Directors
Mr Ronan Aidan Kelly, Nigel Joseph Sudell
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What stands out
- South coast (Hampshire, Dorset, Isle of Wight)
- 2Gbps symmetric
- CityFibre partnership for national
- UK-based 24/7 support
Recognition
- 10/10 Trustpilot
Technologies on file
These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.
- FTTP Full fibre to your door. Fastest and most reliable.
- Leased line Dedicated symmetric connection for businesses.
Coverage
UK - Hampshire, Dorset, Isle of Wight (+ CityFibre national wholesale)
This provider is archived in our directory. Find an alternative active provider.
If something goes wrong
Here is where M12 Solutions (Giganet Business) sits within the UK consumer protection framework.
- Regulator
- Ofcom. Sets the General Conditions that M12 Solutions (Giganet Business) must follow.
- Complaints
- Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
- Security
- Cyber Essentials: Yes (NCSC Cyber Essentials certified)
Questions and answers
Straight answers from our directory fields for M12 Solutions (Giganet Business). If you need live pricing or availability, use the postcode tool or the provider link above.
- Where can I verify M12 Solutions (Giganet Business)'s Companies House registration?
- Companies House lists M 12 SOLUTIONS LIMITED under company number 13290014. Open the official record using the Companies House link on this page.
- What Trustpilot figures does this directory show for M12 Solutions (Giganet Business)?
- Our directory captured Trustpilot as 4.1 out of 5 with 5 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
- What coverage note is on file for M12 Solutions (Giganet Business)?
- Our dataset records: UK - Hampshire, Dorset, Isle of Wight (+ CityFibre national wholesale)
- Is M12 Solutions (Giganet Business) in the BroadbandSwitch postcode comparison tool?
- No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
- What does verification status mean on this profile?
- This profile's verification status in our directory is recorded as: dead_link_needs_review. That reflects our internal checks against the sources linked on this page, not a government endorsement.
- Does this directory flag M12 Solutions (Giganet Business) as Ofcom-registered?
- Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
- Which dispute resolution scheme does this directory list for M12 Solutions (Giganet Business)?
- Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
- What is the BroadbandSwitch verification score?
- It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
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