Altnet Verified ISPA member

Lightspeed Broadband

Lightspeed Broadband is an alternative network (altnet) operator delivering full fibre broadband to homes and businesses in East of England.

★☆☆☆☆ 1.3 / 5
2,000+ reviews on Trustpilot Last verified: 2026-04-17
View on Trustpilot →

About Lightspeed Broadband

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Lightspeed Broadband is an alternative network (altnet) operator delivering full fibre broadband to homes and businesses in East of England. Established in 2019. Services include ultrafast full fibre connections with fast upload and download speeds. Part of Macquarie Capital.

Key details

Year founded2019
ISPA member Listed member View ISPA members directory →
ADR schemeCommunications Ombudsman
Parent companyMacquarie Capital
Legal name Lightspeed Broadband Limited Companies House 12487672 →

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.lightspeedbroadband.co.uk to check availability directly.

What stands out

  • Full fibre network
  • Business-grade service
  • Independent UK altnet
  • ISPA member

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP (own network) Full fibre to your door. Fastest and most reliable.

Coverage

East of England

Lightspeed Broadband is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Lightspeed Broadband sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Lightspeed Broadband must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Industry code
Operates under the ISPA Code of Practice.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Lightspeed Broadband. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Lightspeed Broadband's Companies House registration?
Companies House lists Lightspeed Broadband Limited under company number 12487672. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Lightspeed Broadband?
Our directory captured Trustpilot as 1.3 out of 5 with 2000 reviews. Snapshot date in our directory: 2026-04-17. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Lightspeed Broadband?
Our dataset records: East of England
Is Lightspeed Broadband in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Lightspeed Broadband as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Lightspeed Broadband?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Does this directory record One Touch Switch for Lightspeed Broadband?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
Does this directory record ISPA Code of Practice adherence?
Yes. The ISPA Code of Practice field is set to yes in our dataset for this provider.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.