Minor ISP Partly verified

Konnect UK (Viasat)

Konnect UK, part of Viasat, delivers satellite broadband to rural UK locations where fixed-line coverage is limited.

★★☆☆☆ 2.2 / 5
375 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About Konnect UK (Viasat)

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Konnect UK, part of Viasat, delivers satellite broadband to rural UK locations where fixed-line coverage is limited.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Konnect UK is a satellite broadband provider delivering high-speed internet to rural and remote UK homes and small businesses that sit beyond the reach of terrestrial fibre and cable networks. The service provides download speeds up to 100Mbps via a satellite dish installed at the customer's property with a clear line of sight to the southern sky, connecting to a Wi-Fi router without needing a landline. Konnect offers packages tailored to individual households, small businesses, and institutions, with monthly plans starting from around £34 and options for self-installation or professional installation. Coverage spans the whole UK (England, Wales, Scotland, and Northern Ireland), making it particularly valuable for rural homes, island communities, farms, and holiday properties where traditional broadband is slow or unavailable. Launched in December 2020 and powered by the Konnect Very High Through-put Satellite (KVHTS) launched by Arianespace in October 2023 with 230 beams and 500Gbps Ka-band capacity, the service provides a satellite alternative where fibre is not yet available.

Key details

Year founded2001
ADR schemeCISAS / Communications Ombudsman
Parent companyViasat
Legal name Viasat UK Limited Companies House 3007498 →

Directors

Robert James Blair, Shawn Lynn Duffy, Jessica Elizabeth Everill, Elizabeth Palmer, Nicholas Mark Watson

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.konnect.com to check availability directly.

What stands out

  • Satellite broadband for remote locations
  • Rural broadband specialist

Recognition

  • Viasat European satellite broadband

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • Satellite (GEO)

Coverage

UK;Rural

Konnect UK (Viasat) is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Konnect UK (Viasat) sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Konnect UK (Viasat) must follow.
Complaints
CISAS / Communications Ombudsman.
Switching
Complies with One Touch Switch. Your new provider handles the switch.

Questions and answers

Straight answers from our directory fields for Konnect UK (Viasat). If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Konnect UK (Viasat)'s Companies House registration?
Companies House lists Viasat UK Limited under company number 3007498. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Konnect UK (Viasat)?
Our directory captured Trustpilot as 2.2 out of 5 with 375 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Konnect UK (Viasat)?
Our dataset records: UK;Rural
Is Konnect UK (Viasat) in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Konnect UK (Viasat) as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Konnect UK (Viasat)?
CISAS / Communications Ombudsman.
Does this directory record One Touch Switch for Konnect UK (Viasat)?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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