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Horsham broadband and home-move specialist for tenants, part of Telecom Acquisitions Group and the new home of Earth Broadband customers.
About Home Telecom
Home Telecom started out selling broadband and now helps people moving house set up broadband, energy and other utilities in one go. It has a broadband service aimed at tenants, says it offers broadband from all the major UK suppliers and says more than 80,000 customers trust it. The company was formed in 2010 and is registered in Horsham, West Sussex.
It is a brand of Telecom Acquisitions Group, which took on Earth Broadband's customers in September 2025, and the Home Telecom site has a page for former Earth customers. In September 2026 the group bought back the stake TalkTalk held in it.
Gigabit Networks, a Midlands full fibre brand selling over CityFibre, says it is powered by Home Telecom.
Checked 2 November 2026 against Companies House, hometelecom.co.uk and TrustpilotWhat Home Telecom customers say
Trustpilot's score on the day we read it, next to the averages across this directory.
Read from Trustpilot on 2 November 2026. Averages are across providers in this directory with a Trustpilot profile. See Home Telecom on Trustpilot
Home Telecom at a glance
- Type
- Independent ISP, for homes
- Also known as
- Gigabit Networks, GigaFast
- Status
- Active
- Technology
- Full fibre, fibre to the cabinet
- Network
- Openreach
- Where it sells
- UK-wide
- Headquarters
- Horsham
- Ownership
- Telecom Acquisitions Group (TAL)
- Company
- HOME TELECOM LIMITED, 07412021, active, incorporated 19 October 2010
- Complaints scheme
- CISAS / Communications Ombudsman
- One Touch Switch
- Yes (Ofcom-mandated compliance)
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Home Telecom questions
Who owns Home Telecom?
Our record shows Home Telecom's ownership as Telecom Acquisitions Group (TAL).
What network does Home Telecom use?
Home Telecom sells broadband over Openreach. Whether it reaches your home depends on your address, and our postcode check shows what you can get.
Where is Home Telecom available?
Home Telecom sells broadband across the UK. Coverage changes street by street, so check your postcode for the deals available at your address.
What is Home Telecom's Trustpilot score?
Home Telecom scored 4.7 out of 5 on Trustpilot from 20,669 reviews when we read it on 2 November 2026. Scores change daily, so the live figure may differ slightly.
Can I switch to Home Telecom without calling my current provider?
Yes. Home Telecom takes part in One Touch Switch, so it arranges the move and your old service stops when the new one starts.
How do I complain about Home Telecom?
Complain to Home Telecom first. If it is not sorted within eight weeks, or you get a deadlock letter, you can take it free to the independent complaints scheme Home Telecom belongs to, CISAS or the Communications Ombudsman. Your bill or contract says which.
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