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Gigaclear

Gigaclear is the UK's leading rural full fibre broadband provider, bringing gigabit-speed connectivity to communities in over 22 counties across the South West, Midlands, and South East.

★★★★★ 4.8 / 5
38,500+ reviews on Trustpilot Last verified: 18/04/2026
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About Gigaclear

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Gigaclear is the UK's premier rural full fibre specialist, serving over 500,000 premises across rural Oxfordshire, Gloucestershire, Northamptonshire, Buckinghamshire, Rutland, Essex, Devon, and beyond. Founded in 2010, Gigaclear operates its own FTTP network built through both government-subsidised BDUK contracts and commercial investment, delivering symmetric gigabit speeds to homes and businesses previously underserved by traditional providers. Now owned by Infracapital.

Key details

Year founded2010
ISPA member Listed member View ISPA members directory →
ADR schemeCommunications Ombudsman
Parent companyInfracapital (M&G plc)
Legal name Gigaclear Limited Companies House 07476617 →

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What stands out

  • UK's largest rural-focused FTTP
  • 22+ counties
  • Project Gigabit partner
  • Symmetric gigabit
  • Own network

Recognition

  • ISPA Best Rural Broadband Award
  • Which? Recommended Provider
  • Queen's Award for Enterprise
  • Acquired Aylesbury Vale Broadband
  • Acquired Cotswolds Broadband

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • Full Fibre Full fibre (FTTP). Fastest and most reliable.
  • XGS-PON
  • Symmetric Gigabit

Coverage

UK - rural England (Oxfordshire, Leicestershire, Gloucestershire, Northamptonshire, Hampshire, Kent, Buckinghamshire, Berkshire, Devon, Essex, East Anglia)

Check what Gigaclear deals are available at your postcode through our comparison tool.

If something goes wrong

Here is where Gigaclear sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Gigaclear must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Industry code
Operates under the ISPA Code of Practice.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Gigaclear. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Gigaclear's Companies House registration?
Companies House lists Gigaclear Limited under company number 07476617. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Gigaclear?
Our directory captured Trustpilot as 4.8 out of 5 with 38500 reviews. Snapshot date in our directory: 18/04/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Gigaclear?
Our dataset records: UK - rural England (Oxfordshire, Leicestershire, Gloucestershire, Northamptonshire, Hampshire, Kent, Buckinghamshire, Berkshire, Devon, Essex, East Anglia)
Is Gigaclear in the BroadbandSwitch postcode comparison tool?
Yes. Our comparison tool can return deals from this provider where available at your postcode.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Gigaclear as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Gigaclear?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Does this directory record ISPA Code of Practice adherence?
Yes. The ISPA Code of Practice field is set to yes in our dataset for this provider.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.