- Home
- ISP Directory
- Giacom
Wholesale platform supplying cloud, IT, comms and connectivity to the resellers and managed service providers who look after UK businesses.
About Giacom
Giacom works behind the scenes. It describes itself as a digital platform for technology resellers and managed service providers, the local IT firms that look after businesses, and it supplies them with connectivity, mobile, IP phone services, cloud, cyber security, hardware, software and billing through a single system.
The company says more than 6,000 local technology providers work with it, and its site has a tool for finding one. Its services reach end customers through those partners, so for most readers Giacom matters as the supplier behind their local IT firm.
Giacom (Communications) Limited has its registered office at 41 Lothbury in London.
Checked 2 November 2026 against giacom.com and TrustpilotWhat Giacom customers say
Trustpilot's score on the day we read it, next to the averages across this directory.
Read from Trustpilot on 2 November 2026. Averages are across providers in this directory with a Trustpilot profile. See Giacom on Trustpilot
Giacom at a glance
- Type
- Wholesale network, for other providers
- Also known as
- DWS
- Status
- Active
- Technology
- Ethernet
- Where it sells
- UK-wide
- Headquarters
- London
- Ownership
- Digital Wholesale Solutions / Giacom Group (acquired November 2020; PE-backed by Inflexion)
- Company
- GIACOM (COMMUNICATIONS) LIMITED, 04211657
- Complaints scheme
- CISAS / Communications Ombudsman
- One Touch Switch
- N/A (wholesale, not consumer retail)
Looking for broadband?
Enter your postcode to see live deals from the 30+ providers in our comparison that serve your street, cheapest first.
Giacom questions
Who owns Giacom?
Our record shows Giacom's ownership as Digital Wholesale Solutions / Giacom Group (acquired November 2020; PE-backed by Inflexion).
Can I buy broadband from Giacom?
Not directly. Giacom sells its network to other providers, and you buy from one of them. Enter your postcode to see the providers in our comparison that serve your address.
What is Giacom's Trustpilot score?
Giacom scored 4.2 out of 5 on Trustpilot from 236 reviews when we read it on 2 November 2026. Scores change daily, so the live figure may differ slightly.
How do I complain about Giacom?
Complain to Giacom first. If it is not sorted within eight weeks, or you get a deadlock letter, you can take it free to the independent complaints scheme Giacom belongs to, CISAS or the Communications Ombudsman. Your bill or contract says which.
Other wholesale networks
ICUK
Wholesale networkWholesale platform that lets resellers sell ICUK's broadband, VoIP phones, leased lines and web hosting under their own brand.
Jola Cloud Solutions
Wholesale networkReading-registered wholesale supplier of mobile data and IoT SIMs that sells only through MSPs, ISPs and resellers, now owned by Wireless Logic.
Netomnia
Wholesale networkWholesale full fibre network from Tewkesbury, built since 2019 and sold through ISPs, with a £2bn takeover by nexfibre still under review.
Nexfibre
Wholesale networkBacked by InfraVia, Liberty Global and Telefónica, nexfibre builds wholesale-only full fibre that Virgin Media O2 sells to homes.