Altnet Verified ISPA member

Freedom Fibre

Freedom Fibre is an alternative network (altnet) operator delivering full fibre broadband to homes and businesses in North West England.

★☆☆☆☆ 1.3 / 5
2,000+ reviews on Trustpilot Last verified: 2026-04-17
View on Trustpilot →

About Freedom Fibre

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Freedom Fibre is an alternative network (altnet) operator delivering full fibre broadband to homes and businesses in North West England. Established in 2019. Services include ultrafast full fibre connections with fast upload and download speeds. Part of Equitix.

Key details

Year founded2019
ISPA member Listed member View ISPA members directory →
ADR schemeCommunications Ombudsman
Parent companyEquitix
Legal name Freedom Fibre Limited Companies House 13006400 →

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.freedomfibre.com to check availability directly.

What stands out

  • Full fibre network
  • Business-grade service
  • Independent UK altnet
  • ISPA member

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP (own network) Full fibre to your door. Fastest and most reliable.

Coverage

North West England

Freedom Fibre is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Freedom Fibre sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Freedom Fibre must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Industry code
Operates under the ISPA Code of Practice.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Freedom Fibre. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Freedom Fibre's Companies House registration?
Companies House lists Freedom Fibre Limited under company number 13006400. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Freedom Fibre?
Our directory captured Trustpilot as 1.3 out of 5 with 2000 reviews. Snapshot date in our directory: 2026-04-17. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Freedom Fibre?
Our dataset records: North West England
Is Freedom Fibre in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Freedom Fibre as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Freedom Fibre?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Does this directory record One Touch Switch for Freedom Fibre?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
Does this directory record ISPA Code of Practice adherence?
Yes. The ISPA Code of Practice field is set to yes in our dataset for this provider.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.