Major ISP Verified

Fleur Telecom

Fleur Telecom is a UK broadband provider delivering full fibre broadband to homes and businesses across the UK.

★★★★☆ 4.4 / 5
2014 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About Fleur Telecom

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Fleur Telecom is a UK broadband provider delivering full fibre broadband to homes and businesses across the UK.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Fleur Telecom is a UK residential broadband and home phone provider based in Horsham, West Sussex, specialising in connectivity for rural households across the country. The company offers ADSL, superfast FTTC, and ultrafast full fibre FTTP broadband packages with speeds up to 1Gbps, alongside home phone services, call packages, and SIM-only mobile plans. Fleur Telecom sources broadband across all major UK networks and offers Sky entertainment bundles, plus a free concierge service covering utilities, energy, and council tax setup for new movers. The business predominantly serves customers in rural parts of the UK where connectivity choices have historically been limited, approaching each customer individually based on their location and needs. Formed in 2014, Fleur Telecom (company number 09359067) is part of Telecom Acquisitions Limited alongside Home Telecom and Eclipse Broadband, holds ISO 27001 and ISO 9001 certifications, and maintains a 4.5-star Trustpilot rating.

Key details

Year founded2014
ADR schemeCISAS
Parent companyTelecom Acquisitions Limited (TAL Group)
Legal name Fleur Telecom Limited Companies House 9359067 →

Directors

Carl Nigel Barnett, Nigel Martin Barnett, Michael Robert Batty, Adrian Stuart Gill, Derek John Watson

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.fleurtelecom.co.uk to check availability directly.

What stands out

  • Full fibre network
  • Business-grade service

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • FTTC Fibre to the street cabinet, copper to your home. Widely available.
  • ADSL Copper broadband. Being phased out by 2027.

Coverage

National

Fleur Telecom is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Fleur Telecom sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Fleur Telecom must follow.
Complaints
CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for Fleur Telecom. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Fleur Telecom's Companies House registration?
Companies House lists Fleur Telecom Limited under company number 9359067. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Fleur Telecom?
Our directory captured Trustpilot as 4.4 out of 5 with 2014 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Fleur Telecom?
Our dataset records: National
Is Fleur Telecom in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Fleur Telecom as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Fleur Telecom?
CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Does this directory record One Touch Switch for Fleur Telecom?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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