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FirstMile
DIMENSION GRAPHICS LIMITED (operates Firstmile Community Broadband) · Companies House 01831032
Community wireless broadband linked to Kington in Herefordshire, whose website still leads with news of a 2007 network build near Letton.
About FirstMile
Firstmile Community Broadband runs a wireless network for rural homes and businesses. Instead of a cable, the service travels by line-of-sight radio to an aerial at the property. Our records place it in Kington, Herefordshire, serving villages around the town, and date the service to 2004.
The website is still online, though its newest news is from November 2007. That item says Firstmile had built a wireless network around Letton that was connecting subscribers and would also reach down the Wye Valley towards Bredwardine and Monnington.
With nothing more recent to go on, contact Firstmile to confirm it still takes on new customers where you live before you plan a switch.
Checked 2 November 2026 against firstmile.co.ukWhat FirstMile customers say
We could not find a Trustpilot profile that belongs to FirstMile. We only show a score when the profile points at the provider's own website.
FirstMile at a glance
- Type
- Wireless ISP, for homes and businesses
- Status
- Active
- Technology
- Fixed wireless
- Network
- Its own fixed wireless network
- Where it sells
- Kington and rural Herefordshire
- Headquarters
- Kington
- Ownership
- Independent
- Company
- DIMENSION GRAPHICS LIMITED (operates Firstmile Community Broadband), 01831032
- Complaints scheme
- Communications Ombudsman
- One Touch Switch
- Yes (Ofcom-mandated compliance)
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FirstMile questions
Who owns FirstMile?
FirstMile is independently owned and has been trading since 2004.
What network does FirstMile use?
FirstMile sells broadband over its own fixed wireless network. Whether it reaches your home depends on your address, and our postcode check shows what you can get.
Where is FirstMile available?
FirstMile sells broadband in Kington and rural Herefordshire. Coverage changes street by street, so check your postcode for the deals available at your address.
Can I switch to FirstMile without calling my current provider?
Yes. FirstMile takes part in One Touch Switch, so it arranges the move and your old service stops when the new one starts.
How do I complain about FirstMile?
Complain to FirstMile first. If it is not sorted within eight weeks, or you get a deadlock letter, you can take it free to the Communications Ombudsman, the independent complaints scheme FirstMile belongs to.
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