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Connect-it, family-run business phones and connectivity from Chatham in Kent
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Connect...it

CONNECT IT COMMUNICATIONS LTD · Companies House 08164657

Connect-it, a Chatham business telecoms firm, sells phone systems, broadband, leased lines and mobiles across Medway, Maidstone and Sittingbourne.

Founded2012
Based inChatham
TechnologyEthernet, 4G and 5G
Trustpilot4.8 · 44 reviews
Who they are

About Connect...it

Working from the Innovation Centre Medway in Chatham, Connect-it supplies telecoms to businesses in Kent. Its website promises local, reliable, family-run support for firms across Medway, Maidstone and Sittingbourne.

Phone systems come first, including internet-based (VoIP) and cloud systems, free-to-call 0800 numbers and 03 tracking numbers for campaigns, and business mobiles for small and larger teams. On the connectivity side it sells business broadband, leased lines (a dedicated connection for one business) and diverse routing, which adds a second route so the office stays online if one fails.

Its services are for businesses rather than households. A small office that wants phones, mobiles and internet from one local supplier may find it a good fit.

Checked 2 November 2026 against connect-it.co and Trustpilot
Customer ratings

What Connect...it customers say

Trustpilot's score on the day we read it, next to the averages across this directory.

4.8 / 5
4.8(44) out of 5 on Trustpilot

Read from Trustpilot on 2 November 2026. Averages are across providers in this directory with a Trustpilot profile. See Connect...it on Trustpilot

The record

Connect...it at a glance

Type
Business ISP, for businesses
Status
Active
Technology
Ethernet, 4G and 5G
Where it sells
Medway, Maidstone and Sittingbourne
Headquarters
Chatham
Ownership
Independent
Company
CONNECT IT COMMUNICATIONS LTD, 08164657
Complaints scheme
Communications Ombudsman
One Touch Switch
N/A (B2B-only, OTS applies to residential switching)

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Questions

Connect...it questions

Who owns Connect...it?

Connect...it is independently owned and has been trading since 2012.

Where is Connect...it available?

Connect...it sells broadband in Medway, Maidstone and Sittingbourne. Coverage changes street by street, so check your postcode for the deals available at your address.

What is Connect...it's Trustpilot score?

Connect...it scored 4.8 out of 5 on Trustpilot from 44 reviews when we read it on 2 November 2026. Scores change daily, so the live figure may differ slightly.

How do I complain about Connect...it?

Complain to Connect...it first. If it is not sorted within eight weeks, or you get a deadlock letter, you can take it free to the Communications Ombudsman, the independent complaints scheme Connect...it belongs to.

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