- Home
- ISP Directory
- Claranet SOHO
The small office and home office arm of Claranet, offering connectivity, web hosting and cloud services with UK support 7 days a week.
About Claranet SOHO
Claranet SOHO is the small-business side of Claranet, the London IT services group. SOHO stands for small office, home office, and the brand gives small businesses connectivity, web hosting and cloud-based services, while larger organisations are pointed to the main Claranet business.
Claranet SOHO says its support team is UK-based, friendly and experienced, and works 7 days a week.
Its site carries an urgent notice about the end of traditional phone lines, which it says are going away on 31 January 2027, and asks anyone still using one to get in touch. Customers with an old landline, or broadband that depends on one, should plan their move well before that date.
Checked 2 November 2026 against Companies House, claranetsoho.co.uk and TrustpilotWhat Claranet SOHO customers say
Trustpilot's score on the day we read it, next to the averages across this directory.
Read from Trustpilot on 2 November 2026. Averages are across providers in this directory with a Trustpilot profile. See Claranet SOHO on Trustpilot
Claranet SOHO at a glance
- Type
- Business ISP, for businesses
- Status
- Active
- Where it sells
- UK-wide
- Headquarters
- London
- Ownership
- Claranet
- Company
- CLARANET LIMITED, 03152737, active, incorporated 30 January 1996
- Complaints scheme
- CISAS / Communications Ombudsman
- One Touch Switch
- N/A (B2B-only, OTS applies to residential switching)
Looking for broadband?
Enter your postcode to see live deals from the 30+ providers in our comparison that serve your street, cheapest first.
Claranet SOHO questions
Where is Claranet SOHO available?
Claranet SOHO sells broadband across the UK. Coverage changes street by street, so check your postcode for the deals available at your address.
What is Claranet SOHO's Trustpilot score?
Claranet SOHO scored 2.5 out of 5 on Trustpilot from 5 reviews when we read it on 2 November 2026. Scores change daily, so the live figure may differ slightly.
How do I complain about Claranet SOHO?
Complain to Claranet SOHO first. If it is not sorted within eight weeks, or you get a deadlock letter, you can take it free to the independent complaints scheme Claranet SOHO belongs to, CISAS or the Communications Ombudsman. Your bill or contract says which.
Other business ISPs
Clarus Networks
Business ISPScottish satellite specialist for business and maritime customers, reselling OneWeb, Starlink and Amazon Leo across the UK and Northern Europe.
Colt Technology
Business ISPColt runs its own international fibre network for large organisations and carriers, selling dark fibre, Ethernet and cloud links from London.
Clearstream Technology
Business ISPSouth Wales network specialist near Pontypridd, supplying leased lines, full fibre, private networks and cloud servers to businesses.
Comms365
Business ISPKeeps businesses, sites and machines online with 4G and 5G data, bonded internet, backup links, satellite and IoT SIMs.