Altnet Partly verified ISPA member

Ask4

Ask4 is an alternative network (altnet) operator delivering full fibre broadband to businesses in UK + Europe.

★★★★☆ 4.4 / 5
1292 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About Ask4

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Ask4 is an alternative network (altnet) operator delivering full fibre broadband to businesses in UK + Europe.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

ASK4 is a UK-headquartered managed internet and technology services provider specialising in multi-tenant living and working environments, delivering broadband, Wi-Fi, smart-building tech and managed IT to over 360,000 residents and clients across the UK, Germany and Spain. Founded in 2003 by Jonathan Burrows and based at 14 Fitzwilliam Street, Sheffield, ASK4 is led by CEO Andrew Dutton and owned by GI Partners (acquired from Bowmark Capital). The company runs its own dedicated UK fibre-optic network covering Aberdeen to Exeter, peered at Sheffield, Manchester and London, and delivers internet services into purpose-built student accommodation, Build-to-Rent apartments, co-living developments, later-living communities and universities. Major growth has come through acquisitions including ClearFibre (UK BTR), mywire (Germany) and Parcel SafePlace (digital concierge), with around 225 staff and continued international expansion. Residents typically get 100Mbps+ Wi-Fi included in rent, 24/7 multilingual support, individual private networks and multi-device capabilities via the ASK4 portal.

Key details

Year founded1999
ISPA member Listed member View ISPA members directory →
Parent companyIndependent
Legal name Ask4 Limited Companies House 3980594 →

Directors

Robert Michael Crowther, Andrew Mark Dutton, Tracy Ellison, Sarah Knox, Richard David Mogg, Jonathan Thornhill

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.ask4.com to check availability directly.

What stands out

  • Full fibre network
  • Business-grade service
  • Independent UK altnet
  • ISPA member

Recognition

  • Student Accommodation supplier of the year multiple times

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.

Coverage

UK - National student accommodation + MDU

Ask4 is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Ask4 sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Ask4 must follow.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Industry code
Operates under the ISPA Code of Practice.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Ask4. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Ask4's Companies House registration?
Companies House lists Ask4 Limited under company number 3980594. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Ask4?
Our directory captured Trustpilot as 4.4 out of 5 with 1292 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Ask4?
Our dataset records: UK - National student accommodation + MDU
Is Ask4 in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Ask4 as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Does this directory record One Touch Switch for Ask4?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
Does this directory record ISPA Code of Practice adherence?
Yes. The ISPA Code of Practice field is set to yes in our dataset for this provider.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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