Half of homes with full fibre haven't switched. Should you?

Written by (LinkedIn) • Reviewed by Adrian James (LinkedIn)

Last reviewed: 1 October 2026

Quick summary: Ofcom says around half of homes that can get full fibre haven't switched. Whether you should, what it costs, and the stop-sell and January 2027 dates.

Half of homes with full fibre haven't switched. Should you
Illustration: Half of homes with full fibre haven't switched. Should you

Full fibre is on your street, but half of homes haven't switched. Should you?

Full fibre can now reach 82% of UK homes, yet Ofcom said on 28 September 2026 that around half of households with access have yet to sign up. If you're one of them, switching is usually worth a look: in many cases Ofcom says you can pay the same as, or less than, you pay for copper or part-fibre broadband.

Two dates make it timely. Openreach is withdrawing copper products in exchanges covering around 15.4 million premises, and the old analogue phone network closes by 31 January 2027.

You don't need gigabit speeds to benefit. Check what reaches your address, work out the speed your home needs, and time the move to the end of your contract so you avoid exit charges.

What it means for youVerified 1 October 2026

If you're out of contract: this is the easy case. Out-of-contract customers pay more on average, so check full fibre deals at your postcode today.

If you're mid-contract: line the move up for your end date, or ask your provider about an upgrade and check any early exit charges first. Our guide to avoiding exit fees walks through it.

If you're not sure you need it: you may not need the fastest tier. Use the speed calculator to find the speed your home actually uses, then compare at that level.

Check full fibre at your postcode

Free and independent. Prices vary by address.

Key facts, verified 1 October 2026

  • Full fibre could reach 24.9 million UK homes, 82%, in January 2026 (Ofcom, Connected Nations planned network deployments 2026).
  • On 28 September 2026 Ofcom said around half of households with access to full fibre are yet to sign up (Ofcom statement on Openreach offers).
  • Take-up of full fibre where it is available was 47% in January 2026, measured across all premises (Ofcom Spring 2026 data, as reported by ISPreview).
  • Openreach had built full fibre past 23.4 million premises by 30 June 2026, with 9.4 million connected, a take-up of 40% (BT Group results).
  • Around 15.4 million premises were in Openreach stop-sell exchanges by 20 August 2026, where switches and upgrades move onto full fibre (Openreach, as reported by Comms Business).
  • The old analogue phone network is due to close by 31 January 2027 (Openreach).
  • In July 2024 Ofcom measured average maximum download speeds of 406Mbit/s on full fibre and 58Mbit/s on part-fibre FTTC (Ofcom Connected Nations 2024).
  • In real terms, gigabit broadband fell from over £60 a month in September 2021 to £35 to £45 in September 2025 (Ofcom Telecoms Access Review statement, March 2026).
  • Broadband customers in contract pay £7 to £9 a month less than those out of contract (Ofcom, 26 February 2026).
  • Only 21% of full fibre customers were on packages of 900Mbit/s or faster in July 2025 (Ofcom Connected Nations 2025).

Who this is for: Anyone who has seen the fibre vans in their street, or had a "full fibre is now available" letter and filed it under later. If you're not sure whether to bother, this is the five-minute answer.

What did Ofcom say, and how many homes is that?

Direct answer: In its 28 September 2026 decision on Openreach's offers, Ofcom said around half of households with access to full fibre are yet to sign up. With full fibre reaching 24.9 million homes, that is roughly 12 million homes by our arithmetic, or around 14 million premises once businesses are counted, as our Report No. 29 found.

Ofcom made the point while blocking one of Openreach's discount offers to providers. Its concern was competition: with so many households "yet to sign up", it wants rival networks to be able to win those customers fairly. The decision doesn't change anyone's bill directly, but it confirms the opportunity sitting outside millions of front doors.

Coverage has more than quadrupled since 2020, but take-up has lagged behind. Ofcom's January 2026 figures put take-up at 47% of premises that can get full fibre. Openreach's own network shows the same pattern: built past 23.4 million premises, but connected to 9.4 million. Our Report No. 29, The 82% Country, has the gap for every council area.

Should you switch to full fibre?

Direct answer: If it reaches your address and you're out of contract or close to the end, it's usually worth comparing now. If you're mid-contract, plan the move for your end date. Even light users may find an entry full fibre tier costs the same as what they pay today.

Should you switch to full fibre? Find your situation
Your situationOur suggestionWhy
Out of contract, full fibre availableCompare and switch nowOut-of-contract customers pay more on average, and Ofcom says many can pay the same or less on full fibre
Contract ends within a few monthsLine up full fibre for your end dateAvoids early exit charges. One Touch Switch lets the new provider manage the move
Mid-contract with a long time leftAsk your provider about an upgradeAn upgrade can start a new minimum term, so check the terms and any exit charges first
Still on an old analogue landlineMove before 31 January 2027The analogue network closes, and moving now is on your terms
In an Openreach stop-sell exchangeExpect full fibre at your next switch or upgradeOpenreach stops selling copper products once 75% of an exchange's premises can get full fibre
Work from home or upload a lotMake full fibre a priorityPart-fibre FTTC tops out at 76Mbps on Openreach, against up to 1,600Mbps on full fibre
Light use and happy at 30 to 70MbpsNo rush, but check the priceEntry full fibre tiers can cost the same or less, so you may get it for no extra cost
Renting, or living in a flatAsk your landlord earlyInstallation usually needs permission, and flats may need the freeholder's agreement too

Is it "fibre" or full fibre you have now?

Direct answer: If your package was sold as "fibre" before 2024, it's most likely part-fibre (FTTC), with copper for the last stretch to your home. Your contract summary should now say "full fibre" or "part-fibre" clearly.

This matters because plenty of people think they already have fibre. For years, part-fibre was marketed simply as "fibre". Ofcom's guidance, published in December 2023 and enforced from September 2024, asks providers to describe the technology in plain terms at the point of sale and in your contract summary.

Is full fibre faster and more reliable?

Direct answer: Yes, by a wide margin on speed: in July 2024 Ofcom measured average maximum downloads of 406Mbit/s on full fibre against 58Mbit/s on part-fibre. On reliability, Openreach says full fibre has five times fewer faults than copper.

Two honest caveats. Evening slowdowns are no longer a big difference: Ofcom found both part-fibre and full fibre held above 99% of their 24-hour average speed between 8pm and 10pm. And Virgin Media's cable network is also gigabit-capable, so if you're on cable you may already have most of the speed benefit.

Does full fibre cost more?

Direct answer: Not necessarily. Ofcom says that in many cases you can switch to full fibre and "pay the same, or less" than you pay for copper or part-fibre. It isn't guaranteed, so compare at your address.

Gigabit broadband has fallen sharply in price, from over £60 a month in 2021 to £35 to £45 in 2025 in real terms, according to Ofcom. Entry tiers are lower still: Sky's full fibre, for example, starts from £24 a month for 75Mbps and its new 1.6Gbps tier from £38. Not every price fell, though: Ofcom found cable list prices rose, which is exactly why comparing beats assuming.

Compare full fibre deals at your postcode

See the networks and prices that reach your address.

Do you actually need gigabit speeds?

Direct answer: Most homes don't. Only 21% of full fibre customers take 900Mbit/s or faster, and a 4K Netflix stream needs 15Mbps. The bigger everyday wins are faster uploads and a steadier line.

How much speed everyday things actually need
ActivityWhat it needsSource
Netflix in Full HD5MbpsNetflix
Netflix in 4K15MbpsNetflix
Zoom one-to-one call in 720p HD1.2Mbps up and downZoom
Ofcom's "decent broadband" minimum10Mbps down, 1Mbps upOfcom
Full fibre customers on 900Mbit/s or faster21% of themOfcom, July 2025

A busy family streaming, gaming and working from home will notice the difference between part-fibre and a mid-tier full fibre package. Few will notice the jump from 500Mbps to 1.6Gbps. The speed calculator adds up the devices and activities in your home so you can pick a tier with headroom, without overpaying.

Why is now a good time?

Direct answer: Copper is being wound down. Openreach has stopped selling copper products in exchanges covering around 15.4 million premises, and the old analogue phone network closes by 31 January 2027.

In a stop-sell exchange, Openreach stops selling copper-based products once 75% of premises can get full fibre, so your next switch or upgrade there moves onto full fibre anyway. Choosing the moment yourself, at your contract end date, means you pick the provider, the speed and the price. If you still have an old landline, our household plan for the switch-off covers telecare and power cuts.

What does switching to full fibre involve?

Direct answer: You order from your new provider, they manage the switch through One Touch Switch, and an engineer fits the fibre and a small box called an ONT. Openreach says installation usually takes around four hours, and you can keep your phone number.

Under Ofcom's One Touch Switch rules, you contact the provider you want to move to and they handle the rest, including asking whether you want to keep your number. Any loss of service must not last longer than one working day, or compensation is due, and your old provider must tell you about any charges before you switch.

One practical tip: the ONT goes where the fibre enters your home, and your router plugs into it, so that spot decides your Wi-Fi. If the best entry point is in a corner, check your router placement with RouterMap before installation day. Our guide to what changes at home walks through the day itself.

What if you rent or live in a flat?

Direct answer: You can usually get full fibre, but you'll need your landlord's permission for the installation, and in a block of flats the freeholder may need to agree too. Ask early, because it's the step that most often causes delays.

Flats are where the take-up gap is hardest to close. Openreach told Parliament that around 1.04 million premises in multi-dwelling buildings are affected by access problems. The Telecommunications Infrastructure (Leasehold Property) Act 2021 gives networks a route through a tribunal where a landlord repeatedly fails to respond, though it doesn't help if a landlord actively refuses.

What should I do now?

Direct answer: Check what reaches your address, size the speed you need, time the move to your contract, and let the new provider handle the switch.

From "it's on my street" to switched, in four steps

1

Check

See what full fibre reaches your address, and which networks. Compare at your postcode, because prices and networks vary street by street.

2

Size it

Use the speed calculator to find the speed your home uses, so you don't pay for gigabit you won't touch.

3

Time it

Check your contract end date. If you're mid-contract, compare the exit charge with what you'd save, or line the switch up for your end date.

4

Switch

Order from the new provider and they manage the move through One Touch Switch. Ask to keep your number, book the engineer, and read our guide to what changes at home.

Compare broadband at your postcode Work out the speed you need

Free and independent. Takes about a minute.

In summary

  • Full fibre can reach 82% of UK homes, but Ofcom says around half of those with access haven't signed up.
  • Ofcom says many people can switch and pay the same or less, so check the price before assuming it costs more.
  • Openreach's stop-sell exchanges and the January 2027 analogue switch-off are moving copper customers on anyway.
  • Most homes don't need gigabit: only 21% of full fibre customers take 900Mbit/s or faster.
  • Time the switch to your contract end date, and let the new provider handle it through One Touch Switch.
  • Renters and flat owners should ask for permission early, because installation usually needs it.

Adrian's closing thought

I'll be honest about my bias: I think most homes that can get full fibre should take it, but not at any price and not at any speed. The best deal is usually the boring one, a sensible speed on a good network, bought at the end of your contract rather than in a panic when the copper goes. What I'd love is for people to stop seeing it as a technical project. It's a morning with an engineer, a new box on the wall, and then you mostly forget about it, which is exactly what good broadband should feel like.

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James, A. (2026, October 1). Full fibre is on your street, but half of homes haven't switched. Should you? BroadbandSwitch.uk. https://broadbandswitch.uk/insights/full-fibre-on-your-street-should-you-switch/

In a sentence: Full fibre could reach 24.9 million UK homes (82%) in January 2026, yet on 28 September 2026 Ofcom said around half of households with access had yet to sign up, and Ofcom's own pricing research says that in many cases people can switch to full fibre and pay the same or less than for copper or part-fibre broadband.

Frequently asked questions

Can I get full fibre at my address?

Probably. Full fibre could reach 82% of UK homes in January 2026, according to Ofcom. Availability is address by address, so check your postcode to see which networks and deals reach you.

Why haven't more people switched to full fibre?

Ofcom says people may not notice when full fibre arrives, or wait until their contract ends. Some are happy with their current speed, and some live in flats where getting permission is harder.

What's the difference between fibre and full fibre?

Full fibre (FTTP) runs fibre all the way into your home. Part-fibre (FTTC) uses copper for the last stretch from the street cabinet. Ofcom's guidance says providers should label these clearly rather than calling both "fibre".

Is full fibre more expensive than part-fibre broadband?

Not necessarily. Ofcom says that in many cases people can switch to full fibre and pay the same as, or less than, they pay for copper or part-fibre broadband. Prices vary, so compare at your address.

Do I need full fibre?

Not everyone needs top speeds. Netflix recommends 15Mbps for 4K, and only 21% of full fibre customers take 900Mbit/s or faster. Full fibre still helps with uploads, reliability and the end of copper services.

How long does full fibre installation take?

Openreach says installation usually takes around four hours. An engineer runs fibre into your home and fits a small box called an ONT, where your router connects.

Will installing full fibre need drilling?

Usually one small hole through an outside wall. The engineer asks for your permission before drilling.

Can I get full fibre if I rent?

Usually yes, with your landlord's permission for the installation. In blocks of flats the freeholder may also need to agree, and the law gives networks a route to access buildings where landlords don't respond.

Will I keep my phone number if I switch to full fibre?

Yes, you can keep your number. Tell your new provider when you order, and they'll manage the switch through One Touch Switch.

What is a stop-sell exchange?

It's an Openreach exchange where enough premises can get full fibre that Openreach stops selling copper-based products. Once that happens, switches and upgrades there move onto full fibre.

Is full fibre more reliable?

Openreach says full fibre has five times fewer faults than copper, a figure it attributes to the National Infrastructure Commission. Fibre is also less affected by weather and interference.

Will full fibre work in a power cut?

No, because the equipment in your home needs mains power. If you rely on your landline, ask your provider about battery backup, which providers must offer to customers at risk.

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Written by Adrian James, Broadband Editor at BroadbandSwitch.uk (LinkedIn). Reviewed by Dr Alex J. Martin-Smith, Founder (LinkedIn). Published 1 October 2026. BroadbandSwitch.uk is an independent comparison site. Deals are listed by price, lowest first, and we earn nothing from social tariffs. Corrections are logged publicly.

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