Business ISP Partly verified

Vaioni

Vaioni is a UK B2B fibre and cloud provider delivering Ethernet, leased lines and cloud services to enterprises.

★★★★☆ 4.0 / 5
7 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About Vaioni

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Vaioni is a UK B2B fibre and cloud provider delivering Ethernet, leased lines and cloud services to enterprises.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Vaioni is a Salford-based (MediaCityUK) UK B2B national enterprise connectivity provider delivering full-fibre (FTTP), Ethernet leased lines, wide-area networking, SD-WAN, cloud and managed IT services to UK enterprise and mid-market business customers, trading since 2007 with a focus on carrier-grade business connectivity and responsive UK account management. Registered as Vaioni Group Limited (Companies House 04314251, incorporated 31 October 2001) at Suite 18.05, 18th Floor, Blue Tower, MediaCityUK, Salford M50 2ST and led by directors Chris Jagusz, Sachin Vaish and David Hugh Wilson, the company is classified under SIC 61100 (Wired telecommunications activities). Vaioni operates its own UK national wholesale network backbone, partnering with Openreach, CityFibre and altnet carriers to deliver resilient business connectivity alongside managed cloud, SD-WAN and data-centre services. The operator subscribes to both CISAS and Communications Ombudsman Alternative Dispute Resolution schemes for customer complaints and is Ofcom-registered under the General Conditions of Entitlement. Trustpilot records approximately 4.5 out of 5 from 100+ reviews (as of April 2026), reflecting strong B2B customer satisfaction. Contact 0333 111 0020 or info@vaioni.com, with primary website vaioni.com.

Key details

Year founded2007
ADR schemeCISAS / Communications Ombudsman
Parent companyIndependent
Legal name Vaioni Group Limited Companies House 4314251 →

Directors

Chris Jagusz, Sachin Vaish, David Hugh Wilson

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.vaioni.com to check availability directly.

What stands out

  • Full fibre (FTTP) gigabit broadband
  • Business-grade leased line and Ethernet services
  • Business-focused telecoms provider
  • member

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • Leased line Dedicated symmetric connection for businesses.

Coverage

UK - National enterprise (Manchester HQ)

Vaioni is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Vaioni sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Vaioni must follow.
Complaints
CISAS / Communications Ombudsman.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Vaioni. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Vaioni's Companies House registration?
Companies House lists Vaioni Group Limited under company number 4314251. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Vaioni?
Our directory captured Trustpilot as 4.0 out of 5 with 7 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Vaioni?
Our dataset records: UK - National enterprise (Manchester HQ)
Is Vaioni in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Vaioni as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Vaioni?
CISAS / Communications Ombudsman.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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