Business ISP Verified

SureVoIP

SureVoIP is an alternative network (altnet) operator delivering full fibre broadband to businesses in the UK.

★★★★☆ 3.7 / 5
2 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About SureVoIP

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

SureVoIP is an alternative network (altnet) operator delivering full fibre broadband to businesses in the UK.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

SureVoIP (trading name of Suretec Systems Limited) is an Aberdeen-headquartered UK B2B business VoIP and connectivity specialist delivering full-fibre (FTTP), hosted VoIP telephony, SIP trunking and business communications services to UK business customers, operating as a TelcoSwitch Group company following acquisition in August 2021. Registered as Suretec Systems Limited (Companies House SC258005) at James Gregory Centre, Campus 2, Balgownie Road, Aberdeen AB22 8GU and trading from 2009, the company has Aberdeen-based engineering heritage and strong B2B VoIP specialism. The August 2021 TelcoSwitch Group acquisition positioned SureVoIP within the wider TelcoSwitch UK SME and mid-market B2B telecoms portfolio, enabling customers to benefit from TelcoSwitch's scale, wider product portfolio and technical investment. SureVoIP has received multiple Comms National Awards VoIP nominations in recognition of its technical proposition and customer service. Trustpilot records approximately 4.7 out of 5 from 200+ reviews (as of April 2026), reflecting strong B2B customer satisfaction within the VoIP community. Contact is 01224 900 900 or sales@surevoip.co.uk, with the primary website at surevoip.co.uk. Prospective B2B customers should verify current product scope under the TelcoSwitch ownership.

Key details

Year founded2009
Parent companyTelcoSwitch Group (acquired August 2021)
Legal name Suretec Systems Limited (trading as SureVoIP) Companies House SC258005 →

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.surevoip.co.uk to check availability directly.

What stands out

  • Full fibre network
  • Business-grade service
  • Independent UK altnet

Recognition

  • Comms National Awards VoIP nominations

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • VoIP

Coverage

UK

SureVoIP is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where SureVoIP sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that SureVoIP must follow.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for SureVoIP. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify SureVoIP's Companies House registration?
Companies House lists Suretec Systems Limited (trading as SureVoIP) under company number SC258005. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for SureVoIP?
Our directory captured Trustpilot as 3.7 out of 5 with 2 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for SureVoIP?
Our dataset records: UK
Is SureVoIP in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag SureVoIP as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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