Altnet Partly verified

Internet Central (ICUK)

ICUK is a UK wholesale ISP platform providing broadband, voice and hosting services to partner resellers since 1996.

★★★★★ 4.7 / 5
35 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About Internet Central (ICUK)

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

ICUK is a UK wholesale ISP platform providing broadband, voice and hosting services to partner resellers since 1996.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Internet Central (ICUK) is a Stafford-based UK wholesale broadband platform provider delivering FTTC, FTTP, Ethernet, hosted telephony, email, hosting and domain services to channel partners, resellers and MSPs since 1996, enabling smaller retail ISPs and IT businesses to deliver broadband and voice services to UK end-customers. Registered as ICUK Ltd (Companies House 15707293, incorporated 7 May 2024) at 50 Alwynn Walk, Birmingham B23 7FB and led by Director Harry Thomas Hicks, with prior corporate structure dating to the original 1996 trading operation, the company is positioned as a channel-only wholesaler sitting on top of Openreach and partner altnet infrastructure, with a proposition emphasising responsive partner support, flexible wholesale products and automated provisioning. ICUK is distinct from Internet Central Limited (CH 03079542), the associated B2B retail ISP trading at internet-central.co.uk - the two entities form part of a related Staffordshire-based ISP ecosystem. The operator subscribes to both CISAS and Communications Ombudsman Alternative Dispute Resolution schemes for end-customer disputes raised via reseller partners. Trustpilot (group) approximately 4.7/5 from 600+ reviews. Contact 01785 223 444 or info@icuk.net.

Key details

Year founded1996
ADR schemeCISAS / Communications Ombudsman
Parent companyIndependent
Legal name Icuk LTD Companies House 15707293 →

Directors

Harry Thomas Hicks

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.icuk.net to check availability directly.

What stands out

  • Full fibre (FTTP) gigabit broadband
  • Business-focused telecoms provider
  • member
  • Established, trusted UK provider

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • Wholesale

Coverage

UK

Internet Central (ICUK) is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Internet Central (ICUK) sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Internet Central (ICUK) must follow.
Complaints
CISAS / Communications Ombudsman.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Internet Central (ICUK). If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Internet Central (ICUK)'s Companies House registration?
Companies House lists Icuk LTD under company number 15707293. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Internet Central (ICUK)?
Our directory captured Trustpilot as 4.7 out of 5 with 35 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Internet Central (ICUK)?
Our dataset records: UK
Is Internet Central (ICUK) in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Internet Central (ICUK) as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Internet Central (ICUK)?
CISAS / Communications Ombudsman.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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