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Brillband

Brillband is an alternative network (altnet) operator delivering full fibre broadband to homes in Scotland (Glasgow focus).

★★★★☆ 4.3 / 5
526 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About Brillband

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Brillband is an alternative network (altnet) operator delivering full fibre broadband to homes in Scotland (Glasgow focus).

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Brillband is a Glasgow-founded customer-first, digital-first full-fibre broadband retail ISP delivering up to 900Mbps symmetrical services over the CityFibre network across Scotland and, increasingly, the wider UK. Founded in 2022 by CEO Duncan Di Biase, the company quickly built a loyal customer base and raised over £800,000 of investment by combining distinctive marketing with a heavily automated, app-based customer experience. In October 2024, Brillband was acquired by AllPoints Fibre Networks (APFN), the wholesale arm of Fern Trading's consolidated altnet group (Giganet, Jurassic Fibre, Swish Fibre), becoming APFN's second "disruptor brand" alongside retail ISP Cuckoo Fibre with APFN/Cuckoo Group CEO Jarlath Finnegan joining as Chairman and Duncan Di Biase remaining as Founder/CEO. Since August 2025 Brillband has placed orders via APFN's new aquila wholesale platform (which aggregates Openreach, BTWholesale, CityFibre and APFN's own networks for around 19 million premises), and in October 2025 launched WiFi 7 eero 7 routers as standard on all new installs.

Key details

Year founded2022
ADR schemeCommunications Ombudsman
Parent companyAllPoints Fibre Networks / Fern Trading
Legal name Brillband Limited Companies House SC660902 →

Directors

Duncan Henry Hollis Di Biase, Richard Graham Flint

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit brillband.com to check availability directly.

What stands out

  • Full fibre network
  • Independent UK altnet

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP (on CityFibre) Full fibre to your door. Fastest and most reliable.

Coverage

Scotland (Glasgow focus)

Brillband is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Brillband sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Brillband must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.

Questions and answers

Straight answers from our directory fields for Brillband. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Brillband's Companies House registration?
Companies House lists Brillband Limited under company number SC660902. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Brillband?
Our directory captured Trustpilot as 4.3 out of 5 with 526 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Brillband?
Our dataset records: Scotland (Glasgow focus)
Is Brillband in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Brillband as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Brillband?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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