Do you sell my personal data?

No, never. We earn commission from broadband providers when you switch through our comparison links. That model does not require selling, sharing or renting your personal data, and we do none of those things.

Do I have to accept cookies to use the site?

No. Strictly necessary cookies keep the site running and do not require consent. Everything else is optional and only set after you accept it in the cookie banner. You can change your mind at any time using the Cookie settings link in the footer or on our Cookies Policy page.

What happens to my postcode when I compare deals?

Your postcode is processed by our comparison technology partner, stickee Technology Limited, to check which providers and packages serve your address and to return live prices. We do not use it to build a marketing profile of you, and it is handled under the safeguards described in this policy.

Which regulator are you registered with?

Upleashed Limited is an Isle of Man company registered with the Isle of Man Information Commissioner under registration R697728. You can search the public register at inforights.im. Because we serve UK consumers, the UK GDPR also applies to that processing and you can complain to the UK Information Commissioner's Office.

Can I get a copy of the data you hold about me?

Yes. Email dpo@searchswitchsave.com with the subject line Subject Access Request. We respond within one calendar month and may ask for proof of identity to keep your data safe.

How long do you keep my information?

Only as long as we genuinely need it. Typical periods are 90 days for server logs, up to 14 months for analytics, 24 months for marketing consent records and 6 years for accounting records, which is a legal requirement. The retention table in this policy has the full list.

Where is my data stored?

Primarily in the UK and the European Economic Area. Where a processor is based elsewhere, we rely on adequacy regulations or the International Data Transfer Agreement and the UK Addendum to the EU Standard Contractual Clauses, supported by a transfer risk assessment.

How do I complain about how my data is handled?

Contact us first at dpo@searchswitchsave.com and we will acknowledge your complaint within 30 days. You also have the right to go directly to the UK Information Commissioner's Office at ico.org.uk, or to the Isle of Man Information Commissioner at inforights.im.

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