About The Broadband Expert
This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.
The Broadband Expert provides independent comparison content for UK broadband customers, helping households and businesses explore packages, compare speeds and prices, and pick a provider that fits their needs. It is a useful starting point for anyone researching a new broadband deal in the UK.
Key details
Year founded2017
ADR schemeCommunications Ombudsman
Parent companyIndependent
Legal name
The Broadband Expert
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Coverage
UK
This provider is archived in our directory. Find an alternative active provider.
If something goes wrong
Here is where The Broadband Expert sits within the UK consumer protection framework.
- Complaints
- Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Questions and answers
Straight answers from our directory fields for The Broadband Expert. If you need live pricing or availability, use the postcode tool or the provider link above.
- What Trustpilot figures does this directory show for The Broadband Expert?
- Our directory captured Trustpilot as 4.5 out of 5 with 300 reviews. Snapshot date in our directory: 17/04/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
- What coverage note is on file for The Broadband Expert?
- Our dataset records: UK
- Is The Broadband Expert in the BroadbandSwitch postcode comparison tool?
- No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
- What does verification status mean on this profile?
- This profile's verification status in our directory is recorded as: archived. That reflects our internal checks against the sources linked on this page, not a government endorsement.
- Which dispute resolution scheme does this directory list for The Broadband Expert?
- Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
- What is the BroadbandSwitch verification score?
- It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.