Where can I verify The Co-operative Phone's Companies House registration?

Companies House lists The Phone Co-operative / Midcounties Co-operative under company number IP19025R. Open the official record using the Companies House link on this page.

What Trustpilot figures does this directory show for The Co-operative Phone?

Our directory captured Trustpilot as 4.5 out of 5 with 400 reviews. Snapshot date in our directory: 2026-04-17. Trustpilot updates live; use the Trustpilot link on this page for the current score.

What coverage note is on file for The Co-operative Phone?

Our dataset records: UK - National via Openreach

Is The Co-operative Phone in the BroadbandSwitch postcode comparison tool?

No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.

What does verification status mean on this profile?

This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.

Does this directory flag The Co-operative Phone as Ofcom-registered?

Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.

Which dispute resolution scheme does this directory list for The Co-operative Phone?

Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.

Does this directory record One Touch Switch for The Co-operative Phone?

Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).

What is the BroadbandSwitch verification score?

It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

The Co-operative Phone: Major ISP

The Co-operative Phone

Legally trading as The Phone Co-operative / Midcounties Co-operative

The Co-operative Phone is a UK broadband provider delivering full fibre broadband to customers across UK.

★★★★★ 4.5 / 5

400+ reviews on Trustpilot Last verified: 2026-04-17

View on Trustpilot →

About The Co-operative Phone

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

The Co-operative Phone offers full fibre broadband to UK homes and businesses, delivering reliable connectivity and competitive packages. Customers can explore the range of broadband plans and learn more about the service directly through the provider's website.

Key details

Year founded1998

ADR schemeCommunications Ombudsman

Parent companyMidcounties Co-operative

Legal name The Phone Co-operative / Midcounties Co-operative Companies House IP19025R →

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.thephone.coop to check availability directly.

What stands out

Midcounties Co-operative
Ethical broadband & phone
Member-owned

Recognition

Ethical business awards
co-operative values recognition

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

FTTP Full fibre to your door. Fastest and most reliable.
FTTC Fibre to the street cabinet, copper to your home. Widely available.
Phone

Coverage

UK - National via Openreach

The Co-operative Phone is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where The Co-operative Phone sits within the UK consumer protection framework.

Regulator: Ofcom. Sets the General Conditions that The Co-operative Phone must follow.
Complaints: Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Switching: Complies with One Touch Switch. Your new provider handles the switch.
Security: Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for The Co-operative Phone. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify The Co-operative Phone's Companies House registration?: Companies House lists The Phone Co-operative / Midcounties Co-operative under company number IP19025R. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for The Co-operative Phone?: Our directory captured Trustpilot as 4.5 out of 5 with 400 reviews. Snapshot date in our directory: 2026-04-17. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for The Co-operative Phone?: Our dataset records: UK - National via Openreach
Is The Co-operative Phone in the BroadbandSwitch postcode comparison tool?: No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?: This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag The Co-operative Phone as Ofcom-registered?: Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for The Co-operative Phone?: Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Does this directory record One Touch Switch for The Co-operative Phone?: Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?: It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.